Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Melanie Searan

Topeka

Summary

Dynamic Area Manager at NEK-CAP, Inc. with a proven track record in operations management and team development. Expert in relationship building, fostering client satisfaction, and enhancing team performance. Skilled in staff management and compliance, consistently achieving targets while empowering teams to excel in a positive work environment.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Area Manager

NEK-CAP, Inc.
03.2025 - Current
  • Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
  • Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
  • Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
  • Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
  • Ensured compliance with all relevant regulations, maintaining detailed records and documentation as required.
  • Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.

Child and Family Advocate

NEK-CAP, Inc.
03.2023 - Current
  • Empowered families by providing them with tools and resources needed to make informed decisions about their futures.
  • Identified available community resources and programs for families of disabled children.
  • Enhanced family support by conducting thorough assessments and identifying specific needs.
  • Visited homes of families and maintained appropriate contact as directed by agency procedures.
  • Built trusting relationships with clients through active listening, empathy, and cultural sensitivity during interactions at work or home visits.
  • Conducted home visits to assess living conditions and provide personalized guidance on parenting challenges.
  • Maintained timely documentation of case progress, ensuring clear communication among all involved parties.
  • Collaborated with families to assist in growth, development, and education to increase potential.
  • Led educational workshops for parents on topics such as child development and positive discipline techniques to strengthen parent-child relationships.

Family Home Childcare Provider

Self-employed
06.2008 - 03.2023
  • Assisted children with homework assignments, providing guidance and support as needed.
  • Successfully transitioned children from one activity to another with minimal disruptions in flow.
  • Supported language development by introducing new vocabulary words during conversations and reading sessions.
  • Managed daily schedules for multiple children, ensuring timely completion of tasks and routines.
  • Collaborated with other childcare providers to share best practices and stay current on industry trends.
  • Conducted regular safety inspections of the home environment to ensure it met all state regulations for childcare provision.
  • Organized field trips to local parks, museums, and community events to expose children to new experiences.
  • Developed strong relationships with parents, maintaining open communication channels for updates on their child''s progress.
  • Facilitated bonding among siblings in multi-age settings by encouraging teamwork during various activities.

Education

Associate of Arts - Early Child Education And Child Development

Rasmussen University
Ocala, FL
03-2025

High School Diploma -

Santa Fe Trail High School
Carbondale, KS
05-1997

Skills

  • Staff management
  • Operations management
  • Relationship building and management
  • Team development
  • Customer relationship management
  • Staff scheduling
  • Team leadership

Certification

CPR/First Aid Certified

Mental Health First Aid Certified

Presumptive Eligibility for KanCare

Family Development Credential

Timeline

Area Manager

NEK-CAP, Inc.
03.2025 - Current

Child and Family Advocate

NEK-CAP, Inc.
03.2023 - Current

Family Home Childcare Provider

Self-employed
06.2008 - 03.2023

Associate of Arts - Early Child Education And Child Development

Rasmussen University

High School Diploma -

Santa Fe Trail High School

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Melanie Searan