Summary
Overview
Work History
Education
Skills
Timeline
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Melanie Stowe

La Marque

Summary

Dynamic professional with extensive experience as Owner of Complete Inspections, excelling in customer relations and business management. Proven track record in developing tailored inspection reports and insurance plans, enhancing client satisfaction. Skilled in relationship building and effective communication, consistently meeting deadlines and exceeding sales targets through strategic risk analysis and personalized service.


Experienced with risk assessment, regulatory compliance, and detailed inspections. Utilizes analytical skills to identify potential hazards and provide actionable insights. Track record of ensuring thorough evaluations and adherence to industry standards.


Licensed insurance professional with proven expertise in policy sales, client relationship management, and risk assessment. Skillful in navigating complex insurance products and regulations, ensuring clients receive optimal coverage. Strong focus on team collaboration, adaptability, and achieving measurable results in dynamic environments. Recognized for excellent communication, analytical thinking, and problem-solving abilities.


Experienced with client relationship management, risk assessment, and policy customization. Utilizes in-depth industry knowledge to provide tailored insurance solutions. Track record of building strong client relationships and ensuring client satisfaction.

Overview

22
22
years of professional experience

Work History

Owner

Complete Inspections
10.2013 - Current
  • Conducted comprehensive property inspections to identify compliance issues and maintenance needs.
  • Developed detailed inspection reports to communicate findings effectively to clients.
  • Trained and mentored staff on best practices in property assessment and customer service.
  • Managed day-to-day business operations.
  • Conducted thorough inspections to assess risk and compliance with insurance policies.
  • Developed detailed reports outlining findings, risks, and mitigation strategies for clients.
  • Engaged with clients to provide guidance on safety improvements and risk reduction measures.
  • Assisted underwriters in making informed decisions by providing clear, concise, and accurate inspection reports.
  • Consistently met deadlines for report submissions, assisting underwriters in making timely decisions regarding policy issuance or updates based on current information available about properties being inspected.

Licensed Insurance Agent

Esurance Insurance
09.2003 - 10.2013
  • Developed comprehensive insurance plans tailored to client needs and preferences.
  • Educated clients on policy options, coverage limits, and claims processes.
  • Managed client relationships through effective communication and support strategies.
  • Analyzed risk factors to provide accurate premium estimates and policy recommendations.
  • Trained junior agents on compliance standards and best practices in insurance sales.
  • Calculated quotes and educated potential clients on insurance options.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
  • Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
  • Established trust with clients through transparent communication regarding policy costs, coverages, exclusions, limitations, endorsements or riders available upon request.
  • Enhanced cross-selling success by identifying complementary products that would further protect clients'' assets or reduce liability exposure.
  • Consistently met or exceeded sales targets through diligent prospecting, follow-up, and effective closing strategies.
  • Promoted products and services using upselling and other sales strategies.
  • Provided coverage option information to assist clients in protecting assets.
  • Upsold additional products and services after identifying customer needs and requirements.

Education

Hitchcock High School
Hitchcock, TX

Photography

The Art Institute of Houston
TX

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Business management

Timeline

Owner

Complete Inspections
10.2013 - Current

Licensed Insurance Agent

Esurance Insurance
09.2003 - 10.2013

Hitchcock High School

Photography

The Art Institute of Houston