Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
Timeline
Generic

Melanie Strober

Lehigh Acres

Summary

Highly skilled employee with comprehensive experience in customer service, product knowledge, and visual merchandising. Notable strengths include strong communication skills, problem-solving abilities, and adaptability to change in any environment. Delivering memorable guest experience through welcoming interactions and extensive product knowledge. As well as organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

To Go

Texas Roadhouse
03.2025 - Current
  • Managed multiple orders simultaneously while maintaining attention to detail, ensuring proper packaging and presentation for each item.
  • Provided expert knowledge of menu items and ingredients when interacting with customers, facilitating informed decision-making for their meal choices.
  • Served as a reliable team player by covering shifts when necessary to maintain optimal staffing levels during busy periods.
  • Increased drink, appetizers, entree, and dessert orders by suggestively selling daily specials or popular items.
  • Contributed to a positive dining atmosphere by maintaining a clean and organized workspace, enhancing the overall guest experience.

Assistant Manager

Zaxbys
06.2024 - 03.2025
  • Assisted customers with questions, complaints, and issues regarding their purchases or accounts.
  • Organized daily banking activities including deposits, withdrawals, transfers, and check cashing.
  • Conducted quality assurance checks to ensure that all products were properly priced and labeled before being placed on shelves.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Host

Cantina Laredo
01.2024 - 05.2024
  • Greeted guests upon arrival and provided them with menus.
  • Took reservations over phone and in person.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Assisted other departments when needed such as bussing tables or delivering food orders.

Secretary

Gulf Coast Educators Insurance-the Horace Mann Companies
02.2022 - 02.2024
  • Performed data entry into computer systems; ensured accuracy of all entered information.
  • Maintained organized filing system of paper and electronic documents.
  • Sent and distributed mail and parcels.
  • Created and updated spreadsheets to track and report data.
  • Operated office equipment such as photocopiers, scanners, and fax machines.
  • Organized files, developed spreadsheets, faxed reports and scanned documents.

Education

Sonography

Florida SouthWestern State College
Fort Myers, FL

High School Diploma -

Gateway High School
Fort Myers, FL
05-2024

Skills

  • Cash handling and management
  • Fast and efficient service worker
  • Comfortable standing for long time periods
  • Store opening and closing procedures
  • Reliable
  • Engaging personality
  • Organized multi-tasker
  • Friendly, positive attitude

Affiliations

  • Beach Volleyball
  • Photography
  • Art

Languages

English
Native or Bilingual
Spanish
Full Professional

Accomplishments

  • National Honors Society
  • Sandman in Beach Volleyball

Certification

BLS Certification

Timeline

To Go

Texas Roadhouse
03.2025 - Current

Assistant Manager

Zaxbys
06.2024 - 03.2025

Host

Cantina Laredo
01.2024 - 05.2024

Secretary

Gulf Coast Educators Insurance-the Horace Mann Companies
02.2022 - 02.2024

High School Diploma -

Gateway High School

Sonography

Florida SouthWestern State College

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