Melanie Tellez
Muscle Shoals
Summary
Detail-oriented Quality Control Technician with a strong ability to meticulously review materials and finished items to ensure compliance with specifications and standards. Organized and dependable, adept at managing multiple priorities while maintaining a positive attitude. Willing to take on additional responsibilities to contribute to the achievement of team goals.
Overview
7
7
years of professional experience
Work History
Phlebotomy Supervisor
Octapharma Plasma
Florence, AL
11.2024 - Current
- Supervised daily phlebotomy operations, ensuring compliance with safety and quality standards.
- Trained and mentored staff on best practices for plasma collection.
- Analyzed performance metrics, identifying opportunities for optimizing patient throughput.
- Collaborated with cross-functional teams to develop strategies for operational enhancements.
- Notified management of compliance and workplace safety issues from department and recommended simple solutions.
- Worked closely with other supervisors to coordinate staffing across multiple shifts, maximizing efficiency and coverage during peak times.
Quality Assurance Technician
Octapharma Plasma
Florence, AL
03.2021 - 10.2024
- Performs QA reviews of external sample/product shipment releases, training records, and deviation reports
- Maintain compliance with SOP, current Good Manufacturing Procedures (cGMP) and regulatory guidelines
- Assists in maintaining the established quality system under any requirements that affect the center and help ensure that all operations in the center are in compliance with the company's quality program.
- Analyzed test data to determine performance and reliability of materials
- Performed thorough inspections of incoming materials and outgoing products.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
- Developed and implemented testing protocols to enhance product reliability and safety measures.
- Conducted thorough quality inspections on plasma products to ensure compliance with regulatory standards.
Medical Screener
Octapharma Plasma
Florence, AL
06.2019 - 03.2021
- Record medical history, vital statistics, or information such in medical records
- Interview patients to obtain medical information and measure their vital signs, weight, and height
- Clean and sterilized instruments and dispose of contaminated supplies.
- Recorded patients' medical history, vital statistics or information such as test results into medical records.
- Monitored donors for potential reactions or contraindications.
- Registered new and current donors and conducted series of screening procedures to determine suitability for plasma donations.
Education
High School Diploma -
Florence High School
Florence, AL05-2019
Skills
- Team leadership
- Adaptable problem-solving
- Employee training and development
- Reporting skills
- Safety protocol enforcement
- Phlebotomy procedure development
- Visual inspection
- Equipment calibration
- Inspections and reviews
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Phlebotomy Supervisor
Octapharma Plasma
11.2024 - Current
Quality Assurance Technician
Octapharma Plasma
03.2021 - 10.2024
Medical Screener
Octapharma Plasma
06.2019 - 03.2021
High School Diploma -
Florence High School