Melanie Tincher
Williamsburg,VA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch career while achieving company goals.
Overview
1
1
year of professional experience
Work History
Housekeeper
Fife & Drum Inn
Williamsburg, VA
10.2023 - Current
- Communicated with customers about requests for additional supplies or cleaning services.
- Interacted pleasantly with clients and guests when performing daily duties.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Worked with cross-functional teams to achieve goals.
- Recognized by management for providing exceptional customer service.
- Completed day-to-day duties accurately and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
Home Care Assistant
John Heath
Seaford, VA
10.2022 - Current
- Tracked and reported clients' progress based on observations and conversations.
- Administered prescribed medications under direction from physician.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Provided entertainment and companionship through conversation, reading, and board games.
- Maintained records of patient care, progress or problems to report and discuss observations.
- Provided personal care to clients such as dressing, bathing, and grooming.
- Improved patient outlook and daily living through compassionate care.
- Completed day-to-day duties accurately and efficiently.
Education
Some College (No Degree) - Business Administration Certificate
Meditec
Online01-2015
Skills
- Customer Service
- Guest Relations
- Customer Service-Focused
- Housekeeping
Timeline
Housekeeper
Fife & Drum Inn
10.2023 - Current
Home Care Assistant
John Heath
10.2022 - Current
Some College (No Degree) - Business Administration Certificate
Meditec
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