Summary
Overview
Work History
Education
Skills
Timeline
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MELANIE TURNER

Redondo Beach,CA

Summary

I am a high performing, quick learning individual with almost 10 years of customer service experience & a strong work ethic. I bring a unique, positive attitude to my work environment and have a strong desire to bring comfort and happiness to keep regular customers coming back.

Overview

7
7
years of professional experience

Work History

Operations Manager

CVS Pharmacy
Hermosa Beach, CA
06.2022 - Current
  • Ensure customer satisfaction with attentiveness and quality care during visits
  • Make action plans on how and where to improve service with customers and on the sales floor
  • Assist employees with questions, register overrides & payroll
  • Maintain salesfloor appearance, department standards & weekly freight load
  • Cash handling, safe deposits & register balancing

Barista

Starbucks Coffee
Torrance, CA
05.2023 - Current
  • Maintain positive, upbeat interactions with customers to ensure satisfaction
  • Great listening skills to provide correct orders
  • Provide accurate & quality orders at ample speed
  • Keep clean, well stocked & safe work environment
  • Communicate with partners & managers on areas to improve service

Food Champion

Taco Bell
Lakeside, CA
10.2018 - 07.2022
  • Thoroughly performed opening and closing duties on food prep line
  • Followed food and restaurant standards to accurately hand off food orders
  • Memorized menu items & their portion sizes
  • Kept drive thru time low as per store expectations

Team Lead

Walmart
La Mesa, CA
07.2018 - 06.2022
  • Managed backroom & sales floor inventory counts
  • Lead large team for daily truck unload
  • Customer service
  • Demonstrated strong time management by juggling multiple tasks at once
  • Engaged in and initiated team meetings

Education

High School -

Mayfair High School
Bellflower, CA
06.2015

Skills

  • Time management
  • Proven leadership skills
  • Coaching, mentoring, training
  • Excellent interpersonal skills
  • Attention to detail
  • Written and Oral communication
  • Team player
  • Works well under pressure
  • Thrives in fast paced environments
  • Problem solver

Timeline

Barista

Starbucks Coffee
05.2023 - Current

Operations Manager

CVS Pharmacy
06.2022 - Current

Food Champion

Taco Bell
10.2018 - 07.2022

Team Lead

Walmart
07.2018 - 06.2022

High School -

Mayfair High School
MELANIE TURNER