Melanie Vargas
Anahuac,TX
Summary
Dedicated professional with strong customer service skills and attention to detail. Proven ability to enhance customer satisfaction and support team efficiency.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Nopalitos Mexican Restaurant
Anahuac, TX
06.2022 - Current
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Trained and mentored staff on best practices for food safety, quality standards, and operating POS equipment.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
- Coordinated with vendors for payment, timely inventory replenishment, ensuring product availability.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Assisted in developing menu specials, enhancing dining experience and variety.
Restaurant Waiter
Nopalitos Mexican Restaurant
Anahuac, TX
06.2018 - Current
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Education
High School Diploma -
Anahuac High School
Anahuac, TX05.2022
Skills
- Exceptional customer service
- Work ethic and integrity
- Time management skills
- Cash handling
- Reliability and punctuality
- Attention to detail
Languages
Spanish
Native or Bilingual
Timeline
Assistant Manager
Nopalitos Mexican Restaurant
06.2022 - Current
Restaurant Waiter
Nopalitos Mexican Restaurant
06.2018 - Current
High School Diploma -
Anahuac High School