Melanie Diane Patlan
Sandy,UT
Summary
Hardworking individual with a strong background in optical manufacturing. Excelled in customer service and retail sales, driving a 15% increase in product sales as a Cosmetic Beauty Advisor at Sephora. Skilled in social media marketing and fostering strong customer relationships with clients. Strong teamwork skills and willingness to adapt to new projects. Experienced with social media content engagement and audience insight.
Overview
9
9
years of professional experience
Work History
Optical Technician
National Vision
07.2021 - Current
- Maintained accurate inventory of optical supplies and equipment.
- Tinting and UV of prescribed optical lenses
- Conducted quantity and quality analysis before shipment to ensure customer satisfaction.
- Contributed to teamwork and ensured exceeding the overall shipment goals.
Cosmetic Beauty Advisor
Sephora
04.2017 - 03.2020
- Drove in-store promotions, increased product sales from Sephora Collection
- Collaborated with cosmetic brands to reach high metrics
- Analyzed customer satisfaction to improve the services provided
- Provided in-store beauty consultations to clients
- Developed close relationships with customers to advise their beauty concerns
Education
Bachelor of Science - Digital Communications And Media
University of Utah
Salt Lake City, UT05-2028
Salt Lake Community College
Salt Lake City, UTSkills
- High Retail Sales Performance
- Experience with Video Editing Software
- Proficient in Social Media Marketing
- Experience with brand engagement
- Knowledge of product design
- Ability to adapt to new projects
- Strong teamwork skills
- Researching ongoing social media trends and the ability to follow new trends to increase brand revenue
Accomplishments
Nominated for the Student Honors Society of Public Speaking at Salt Lake Community College
Achieved the title of Miss CoverGirl
Sephora Collection Brand Ambassador achieved the highest sales metric of the entire region
Languages
English
Spanish
Korean
Timeline
Optical Technician
National Vision
07.2021 - Current
Cosmetic Beauty Advisor
Sephora
04.2017 - 03.2020
Bachelor of Science - Digital Communications And Media
University of Utah
Salt Lake Community College