Melannie Mendoza
Amarillo,TX
Summary
Skilled in customer service and cash handling accuracy, I excelled at TJ Maxx by fostering team collaboration and enhancing customer satisfaction. My ability to solve problems and maintain organization led to a positive shopping atmosphere, showcasing my dedication to both team and customer needs through effective training and environment management.
Overview
3
3
years of professional experience
Work History
Store Associate
TJ Maxx, TJX Companies
10.2023 - Current
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Bakery Crew Member
Crumbl Cookies
06.2022 - 02.2023
- Assisted with catering orders, ensuring accurate fulfillment within specified timeframes for increased customer satisfaction.
- Enhanced product presentation by regularly cleaning display cases and ensuring all items were well-organized and visually appealing.
- Collaborated with team members to ensure efficient production and replenishment of bakery items throughout the day.
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, organized bakery environment.
Cashier Trainer
Burlington
05.2021 - 01.2022
- Trained new employees by providing knowledge of specific store tasks, policies, and goals.
- Created positive shopping atmosphere by greeting customers, answering questions and directing customers to products.
- Improved communication between cashiers and other departments, fostering a more cohesive store environment.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Palo Duro High School
1400 N Grant St, Amarillo, TX 7910705.2023
Skills
- Customer Service
- Customer Assistance
- Cash Handling Accuracy
- Attention to Detail Focus
- Team Collaboration
- Problem-Solving
- Organization
- Computer Skills
Languages
Spanish
Native or Bilingual
Timeline
Store Associate
TJ Maxx, TJX Companies
10.2023 - Current
Bakery Crew Member
Crumbl Cookies
06.2022 - 02.2023
Cashier Trainer
Burlington
05.2021 - 01.2022
High School Diploma -
Palo Duro High School
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