Melanny Spence
Hawthorne,CA
Summary
Phlebotomy-trained professional with hands-on experience in venipuncture, specimen labeling, infection control, and patient confidentiality. Focused on accurate, safe, and professional patient care.
Overview
2
2
Languages
1
1
Certification
5
5
years of professional experience
Work History
Shift Leader
Fresh Brothers Pizza
01.2024 - 07.2026
- Supervised shift operations, maintaining smooth workflow across kitchen, delivery, and front counter.
- Monitored order accuracy and food quality to support consistent customer experiences.
- Trained team members on service standards, food prep, and store procedures.
- Coordinated opening and closing tasks, ensuring readiness and secure shutdown procedures.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Front Desk Receptionist
The Camp Transformation Center
01.2023 - 01.2024
- Greeted members, answered inquiries, and maintained welcoming front desk environment.
- Managed phone calls, emails, and guest check-ins efficiently throughout busy shifts.
- Scheduled appointments, classes, and consultations using calendar management systems.
- Processed memberships, payments, and account updates with accuracy and discretion.
- Resolved member concerns promptly, escalating issues to management.
Phlebotomy Student Extern
UCLA Hospitals & Adventist Health White Memorial
11.2023 - 12.2023
- Successfully performed 55 venipunctires during supervised clinical rotations.
- Verified patient identity using two identifiers before specimen collection and label placement.
- Performed venipuncture and capillary collections following infection control and order-of-draw standards.
- Labeled, processed, and transported specimens to ensure accurate laboratory handling and timely delivery.
- Documented collection details in laboratory systems with precise, compliant data entry.
Style Team Member
Target
07.2021 - 03.2023
- Facilitated smooth transactions at the cash register, ensuring accuracy in payment processing while providing friendly service to each customer.
- Coordinated fitting room organization, ensuring quick guest support and merchandise flow.
- Trained team members on apparel stocking, folding, and size organization.
- Executed backroom replenishment and backstock accuracy using store inventory systems.
- Inspected freight for defects, separating damaged merchandise for proper processing.
Education
High School Diploma -
Teach Tech Charter High School
Los Angeles, CAPhlebotomy - Phlebotomy
University of California, Los Angeles
Los Angeles, CASkills
- Team leadership
- Staff training
- Customer engagement
- Sample collection
- Specimen labeling
- Conflict resolution
- Process improvement
- Labeling procedures
- Specimen collection
- Labeling accuracy
- Health and safety
- Vein selection
Certification
- California State-Licensed Phlebotomist
- Certified Phlebotomist, NHA
Languages
English
Native or Bilingual
Spanish
Professional Working
Interests
- Music
- Running
- Fashion
- Cooking
- Road Trips
- Avid Reader
Timeline
Shift Leader
Fresh Brothers Pizza
01.2024 - 07.2026
Phlebotomy Student Extern
UCLA Hospitals & Adventist Health White Memorial
11.2023 - 12.2023
Front Desk Receptionist
The Camp Transformation Center
01.2023 - 01.2024
Style Team Member
Target
07.2021 - 03.2023
Phlebotomy - Phlebotomy
University of California, Los Angeles
High School Diploma -
Teach Tech Charter High School