Melany García Rodríguez
Algoma,WI
Summary
Positive, solution-oriented thinker with strong aptitude for problem-solving and collaboration. Offering solid foundation in software development and keen interest in backend developing, eager to learn and grow within this dynamic field. Skilled in programming languages such as Python and Java.
Overview
2
2
years of professional experience
Work History
Concierge
The Westerly at Benns Grant
09.2025 - 11.2025
- Provided exceptional customer service, addressing residents and visitor inquiries and concerns efficiently.
- Contributed to a positive work environment by maintaining a professional demeanor at all times.
- Offered friendly and efficient service to residents and visitors, handled challenging situations with ease.
- Greeted residents and visitors upon arrival and offered directions to key amenities to cultivate quality experiences.
- Prioritized safety by remaining vigilant for potential security threats and reporting suspicious activity promptly when required.
- Managed check-in and check-out procedures for visitors and residents.
Gate Keeper
The Westerly at Benn's Grant
06.2025 - 09.2025
- Efficiently resolved any issues that arose during daily operations including technical difficulties or resident disputes.
- Conducted regular water quality, chemical balancing and filtration system checks to maintain optimal conditions for swimmers.
- Monitored weather conditions to make timely decisions regarding pool closure or activity adjustments.
- Managed residents and visitor access and maintained security protocols for facility entry.
- Conducted routine inspections of pool facilities, identifying maintenance needs promptly.
- Enforced pool rules and guidelines to maintain a safe environment for residents.
Starbucks, Barista
Starbucks
08.2023 - 10.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Coordinated schedules with supervisors to guarantee adequate staffing levels during peak hours and special events.
- Maintained cleanliness and organization of workstations and dining areas throughout shift.
- Assisted in training new baristas on beverage preparation and customer interaction techniques.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Created drinks to fit events.
- Prepared high-quality beverages according to standardized recipes and customer preferences.
Education
Bachelor of Science - Psychology
Old Dominion University
Norfolk, VA06-2024
Skills
- Bilingual – fluent in both Spanish and English
- Programming - Java and Python
- Fast learner
- Focused and determined
- Organized
- Customer service
- Highly adaptable
- Strong work ethic
- Effective problem solving
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- Coding and Programming
Timeline
Concierge
The Westerly at Benns Grant
09.2025 - 11.2025
Gate Keeper
The Westerly at Benn's Grant
06.2025 - 09.2025
Starbucks, Barista
Starbucks
08.2023 - 10.2024
Bachelor of Science - Psychology
Old Dominion University