RAFAEL DIEZ CANSECO
White Plains,NY
Summary
Results-driven professional with a solid background in sales and team working. Track record of increasing revenue and enhancing customer satisfaction in fast-paced settings. Bilingual in English and Spanish, with effective organizational and communication skills. Expertise in conflict resolution and team management.
Overview
2
2
years of professional experience
Work History
Concierge
Life Time Fitness
05.2024 - 11.2025
- Gave guided tours of the facility for prospective members
- Delivered professional customer service in-person and over the phone
- Greeted members and maintained a welcoming environment
- Assisted with member inquiries and front desk operations
Sales Manager
Quick Stop Car Wash & Gas Station
08.2025 - 01.2026
- Managed and trained a sales team of three employees
- Sold car wash memberships to new and returning customers
- Increased sales by 30% through hands-on sales strategies
- Motivated and led the team to achieve daily sales goals
Creative Director / Personal Assistant
Patricia’s Daycare
12.2023 - Current
- Created promotional materials
- Employee Payroll
- Assisted with administrative tasks and day-to-day operations
- Support with event planning, scheduling, and parent communications
Education
High School Diploma - undefined
White Plains High School
Associate Degree - Human & Health Performance
Westchester Community College
Skills
- Bilingual: English & Fluent Spanish
- Customer Service Excellence
- Sales
- Conflict Resolution
- First Aid & AED Certified
Timeline
Sales Manager
Quick Stop Car Wash & Gas Station
08.2025 - 01.2026
Concierge
Life Time Fitness
05.2024 - 11.2025
Creative Director / Personal Assistant
Patricia’s Daycare
12.2023 - Current
High School Diploma - undefined
White Plains High School
Associate Degree - Human & Health Performance
Westchester Community College