Melany Lingle
Naples,FL
Summary
Upbeat, personable, and highly organized with deep understanding of hospitality principles and guest relations. Adept at managing reservations and coordinating seating arrangements to ensure smooth dining experience. Committed to creating welcoming atmosphere that enhances guest satisfaction and loyalty.
Overview
2
2
years of professional experience
Work History
Head Hostess
Wilderness Country Club
11.2024 - Current
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Maintained a clean, organized hostess stand, contributing to an inviting ambiance throughout the restaurant.
- Monitored dining room operations, identifying areas of improvement in service flow and staff performance.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Private Dog Sitter
Self-employeed
04.2024 - 10.2024
- Prepared food and water following instructions from pet owners.
- Communicated professionally with pet owners via phone, email, and text.
- Exercised animals regularly with walks and rigorous play activities.
- Managed pet safety and wellness in owners' absence by securing yard gates and easing owners that their pets were well cared for.
Restaurant Hostess
Flemming's Prime Steakhouse & Wine Bar
12.2023 - 04.2024
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
Restaurant Hostess
Cooper's Hawk Winery and Restaurant
06.2023 - 11.2023
- Opened and closed seating sections according to volume of guests.
- Provided patrons with estimated waiting times during peak service hours.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
Education
High School Diploma -
Clearview Girls Academy
Heron, MT05-2022
Skills
- Guest service
- Reservation coordination
- Exceptional communication
- Front of house management
- Attention to detail
- Warm and friendly
- Team player
- Active listening and communication
- Dining room management
Timeline
Head Hostess
Wilderness Country Club
11.2024 - Current
Private Dog Sitter
Self-employeed
04.2024 - 10.2024
Restaurant Hostess
Flemming's Prime Steakhouse & Wine Bar
12.2023 - 04.2024
Restaurant Hostess
Cooper's Hawk Winery and Restaurant
06.2023 - 11.2023
High School Diploma -
Clearview Girls Academy
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