Melany Martinez
Miami,United States
Summary
Motivated Accounting student at Florida International University pursuing a Bachelor of Accounting. Bilingual in English and Spanish with strong communication, customer service, and organizational skills. Detail-oriented, dependable, and eager to gain experience while contributing to a professional team.
Overview
3
3
years of professional experience
Work History
Server
Disco Fish
Miami, United States
03.2023 - Current
- Delivered attentive customer service and efficient table service, enhancing guest experience in a fast-paced restaurant.
- Took accurate orders, provided menu recommendations, and processed payments, contributing to high levels of guest satisfaction.
- Provided attentive service to guests in a fast-paced dining environment.
- Managed customer orders and communicated effectively with kitchen staff.
- Maintained cleanliness and organization of dining area throughout shifts.
Server
Pisco y Nazca
Miami, FL
11.2024 - 03.2025
- Delivered attentive customer service and efficient table service, enhancing guest satisfaction in a fast-paced environment.
- Executed accurate order-taking, recommended popular menu items, and processed payments, ensuring a smooth dining experience.
- Provided friendly service to guests in a fast-paced restaurant environment.
- Assisted in menu knowledge and recommendations to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food delivery and quality standards.
Education
Bachelor of Accounting -
Florida International University
Miami, FL05-2028
Associate of Arts -
Miami Dade College
Miami, FL05-2026
Certificates
Skills
- Customer service excellence
- Order accuracy
- Team collaboration
- Spanish and English fluency
- Efficient multitasking
- Time management
- Rapid learning
- Communication proficiency
Timeline
Server
Pisco y Nazca
11.2024 - 03.2025
Server
Disco Fish
03.2023 - Current
Bachelor of Accounting -
Florida International University
Associate of Arts -
Miami Dade College
Certificates