Melba Nieves
Kingwood
Summary
Experienced in maintaining accurate records of deliveries and updating daily logs to reflect operational activities. Demonstrated proficiency in package handling and route management, ensuring timely delivery of mail to residential customers. Knowledgeable in regulatory compliance and operational oversight, contributing to the efficient functioning of delivery processes. Strong attention to detail and effective communication skills foster positive interactions with customers and team members alike.
Overview
27
27
years of professional experience
Work History
Mail Carrier
United States Postal Service, USPS
Kingwood
06.2013 - Current
- Maintained records of all deliveries made during the day.
- Delivered packages and letters to residential customers.
- Updated daily delivery logs to record number of deliveries made.
Director
Little footsteps Academy
San Juan PR
06.1998 - 06.2012
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Managed budgeting and financial planning processes for the organization.
- Implemented systems for tracking progress on key initiatives or projects.
Education
Some College (No Degree) - Criminal Science
Universidad Interamericana
San Juan PR, Puerto RicoSkills
- Delivery tracking
- Route optimization
- Record keeping
- Package handling
- Time management
- Customer service
- Regulatory compliance
- Problem solving
- Attention to detail
- Effective communication
- Team collaboration
- Budget management
- Financial planning
- Operational oversight
- Process implementation
- Vehicle maintenance
- Documentation & recordkeeping
- Postal regulations
- Sorting mail
- Report preparation
- Mail sorting
- Weather tolerance
- Parcel delivery
- Street orientation
- Supply management
- Mail distribution
- Hand-eye coordination
- Route management
- Scan parcels
- Vehicle loading
- Technology use
- Route navigation
- Safety awareness
- Registered mail coordination
- Interpersonal communication
- Vehicle inspections
- Conflict resolution
- Weather Condition Adaptability
- Multitasking capacity
- Physical stamina
- Professionalism
- Relationship building
- Analytical skills
- Goal setting
- Multitasking
- Active listening
- Route deliveries
- Reliability
- Adaptability and flexibility
Languages
English
Full Professional
Spanish
Full Professional
Accomplishments
Award for excellent customer service
Timeline
Mail Carrier
United States Postal Service, USPS
06.2013 - Current
Director
Little footsteps Academy
06.1998 - 06.2012
Some College (No Degree) - Criminal Science
Universidad Interamericana