Mele Saafi
Antioch,CA
Summary
Driven professional with a proven track record at Orchard Supply Hardware LLC, excelling in customer satisfaction and data entry proficiency. Demonstrated ability to maintain composure in high-pressure situations, achieving consistent performance goals. Skilled in fostering team collaboration and delivering compassionate care, underscoring reliability and patient-focused service.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Orchard Supply Hardware LLC
03.2010 - 07.2012
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Collaborated with team members to maintain smooth operations during peak hours.
- Sorted and organized packages to make deliveries to correct address.
- Exceeded performance goals consistently while maintaining high-quality work standards in a fast-paced environment.
- Loaded and unloaded freight from trailers, leading to timely dispatch and receipt of goods.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Inspected freight for any damage or faults prior to loading.
- Utilized proper lifting techniques to facilitate safe and efficient handling of freight.
Caregiver
Sunrise Assisted Living
11.2009 - 07.2012
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
- Monitored clients' overall health and well-being and noted significant changes.
- Provided compassionate and patient-focused care to cultivate well-being.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Education
Medical Assistant -
Everest College
San Jose, CA08.2012
High School Diploma -
Menlo-Atherton High School
Atherton, CA06.2008
Skills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
- Data entry proficiency
- Problem-Solving
- Reliable and Responsible
- Honest and Dependable
- Cleaning and sanitizing
- Team Collaboration
Timeline
Customer Service Cashier
Orchard Supply Hardware LLC
03.2010 - 07.2012
Caregiver
Sunrise Assisted Living
11.2009 - 07.2012
Medical Assistant -
Everest College
High School Diploma -
Menlo-Atherton High School
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