Melek Berkmen

I help work and delegate between all areas within the center, resolving employee and donor concerns in an efficient manner while maintaining excellent donor relations. In addition I perform any management tasks that needs tending throughout the day.

• Create advertisements
• Planning appointments
• Ensuring the safety of the animals in my care
• Money management/Logging

Working at Tiff's Treats made me more knowledgeable, comfortable and efficient with managing a large team, scheduling, creating documents (word, excel, LibreOffice, sheets, docs, etc.), marketing setups/events, coaching/development and business reviews.
My responsibilities were handling all areas from ordering, hiring, scheduling, training, labor projections and more for the College Station store.

As a virtual CSR I worked proactively in a fast-paced environment to provide customer solutions and ensure a seamless delivery experience. We were measured on time, tone, resolution decision, reviews and other stats. This job helped with not only de-escalating, sales, negotiations, but computer skills and management practices in a leadership mentorship program.

Being a partner (staff member) at H-E-B has introduced me to various situations with customers and prompt ways to go about individuals needs in the quickest and calmest way possible that both benefits the customer and the store.

• Cashier
• Sales Associate
• Customer Service

Working at Aggieland Outfitters made me more knowledgeable about customer service and the fact of working in small businesses.

• Responsibilities: Cashier, Sales associate, Opened and closed the store.