Meletha Lock
Greystone Medical Clinic
Austin,AR
21
years of professional experience
Experienced receptionist skilled in data entry, appointment scheduling, and patient communication. Successfully managed front desk operations, ensuring smooth clinic flow and improved patient satisfaction through effective insurance handling and accurate record maintenance.
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Work History
Receptionist
2 Years 6 Months- Managed patient check-in and check-out processes, ensuring smooth clinic operations.
- Coordinated scheduling for appointments, optimizing physician availability and patient access.
- Handled incoming calls, directing inquiries to appropriate staff members efficiently.
- Maintained accurate patient records and documentation in electronic health record systems.
- Assisted in insurance verification and processing, improving billing efficiency.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Receptionist
18 Years 5 Months- Greeted patients and managed front desk operations to ensure smooth clinic flow.
- Scheduled appointments and coordinated patient communications for efficient service delivery.
- Maintained accurate patient records using electronic health record systems,
- Handled insurance verification and billing inquiries, improving patient satisfaction through clear communication.
Education
High School Diploma
Skills
Organization skills
Time management
Telephone skills
Data entry
Scheduling appointments
Timeline
Receptionist
Greystone Medical Clinic
02.2024 - CurrentRead More
Receptionist
Dr. Scarborough Dental
08.2005 - 01.2024Read More
Cabot High
High School Diploma
Read More