Melicia Yazzie
Saint Michaels,AZ
Summary
Dynamic professional with a strong background in customer service and machine operation, notably at Anthony’s A Taste Of The Southwest. Proven ability to enhance guest experiences through exceptional service and active listening. Skilled in POS system operations and committed to maintaining high-quality standards in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Server
Anthony’s A Taste Of The Southwest
Gallup, NM
03.2025 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Accurately took and processed orders using point-of-sale system.
- Assisted with menu recommendations based on guest preferences and dietary restrictions.
- Collaborated with kitchen staff to ensure timely food delivery and quality standards.
- Maintained cleanliness of dining area, adhering to health and safety regulations.
- Handled customer inquiries and resolved issues to enhance dining experience.
- Trained new servers on restaurant procedures and customer service best practices.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Machine Operator
Agate Steel
Mesa, AZ
07.2024 - 11.2025
- Operated CNC machines to produce precision steel components.
- Monitored production processes to ensure adherence to quality standards.
- Conducted routine maintenance on machinery to minimize downtime.
- Collaborated with team members to enhance workflow efficiency.
- Analyzed machine performance data to identify areas for optimization.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
Education
Cosmetology - Cosmetology
University of New Mexico
Albuquerque, NM12.2022
High School Diploma -
Window Rock High School
Fort Defiance, AZ05.2021
Skills
- Exceptional customer service
- Hospitality service expertise
- Customer service
- Safe food handling
- Point of sale (POS) system operations
- Price memorization
- Active listening
- Cash register operation
- Payment processing
Timeline
Server
Anthony’s A Taste Of The Southwest
03.2025 - Current
Machine Operator
Agate Steel
07.2024 - 11.2025
Cosmetology - Cosmetology
University of New Mexico
High School Diploma -
Window Rock High School