Melina Benavides
Brooklyn,NY
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
1
1
year of professional experience
Work History
Secretary
Dr. Concepcion V. Tan MD
11.2021 - 11.2022
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Obtained payments from patients and scanned identification and insurance cards.
- Maintained inventory of medical supplies, ensuring adequate stock levels to support clinical operations without interruption.
- Reduced errors in medical coding by implementing thorough review process before submitting claims to insurance providers.
Education
Bachelor of Science - Biomedical Informatics
New York City College of Technology of The City University of New York
Brooklyn, NY06.2025
Skills
- Customer Service
- Electronic Records Management
- Document Preparation
- Problem Solving
- Attention to Detail
- Critical Thinking Abilities
Languages
Spanish
Native or Bilingual
Timeline
Secretary
Dr. Concepcion V. Tan MD
11.2021 - 11.2022
Bachelor of Science - Biomedical Informatics
New York City College of Technology of The City University of New York
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