- I enjoy helping others and giving back to the community
- Cooking
Melina Dagrin
Naples
Summary
Detail-oriented Pharmacy Technician skilled in problem-solving, team collaboration, and workflow optimization. Committed to ensuring patient safety and maintaining compliance with HIPAA and drug safety standards.
Experienced with preparing and dispensing medications accurately and efficiently. Utilizes strong organizational skills to manage inventory and maintain compliance with regulations. Knowledge of working collaboratively with pharmacists and healthcare teams to ensure optimal patient care.
Accomplished and certified Pharmacy Technician with over [Number] years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law.
Overview
7
7
years of professional experience
Work History
Pharmacy Technician
NCH Baker Hospital Downtown
350 7th St N, Naples
06.2022 - Current
- Processed medication orders accurately to ensure timely patient care.
- Assisted pharmacists in preparing and dispensing medications following safety protocols.
- Maintained inventory levels, coordinating supply orders for optimal stock management.
- Educated patients on medication usage and potential side effects effectively.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Counted and labeled prescriptions with correct item and quantity.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Counted, measured, and compounded medications following standard procedures.
- Aided pharmacists in preparing sterile compounding products for IV administration using aseptic techniques.
- Assisted pharmacists in preparing and dispensing medications to ensure patient safety.
- Compounded and dispensed medications under pharmacist supervision, ensuring compliance with safety standards.
- Maintained accurate medication inventory using automated systems to prevent shortages and overstock.
- Collaborated with nursing staff to address medication-related concerns and provide timely resolutions.
Pharmacy Technician
Walmart
3451 Tamiami Trl E Naples FL
11.2018 - 06.2022
- Collaborated with healthcare team members to streamline workflow and enhance service delivery.
- Implemented quality assurance checks to improve accuracy in prescription filling processes.
- Trained new pharmacy staff on operational procedures and best practices for efficiency.
- Conducted medication therapy reviews to identify discrepancies and support patient safety initiatives.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Entered and processed patients' prescriptions into internal system.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
- Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
Education
High School Diploma -
Keiser University
Naples, FLSkills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Insurance billing
- Patient confidentiality
- Prescription filling
- Supply restocking
- Insurance verification
- HIPAA
- Labeling accuracy
- Drug inventory control
- Drug safety
- Processing payments
Interests
Timeline
Pharmacy Technician
NCH Baker Hospital Downtown
06.2022 - Current
Pharmacy Technician
Walmart
11.2018 - 06.2022
High School Diploma -
Keiser University