Melina Fernandez Gress
Ontario,CA
Summary
Results-driven professional with expertise in leadership, operational efficiency, and customer service. Proven ability to develop and implement strategic plans that enhance team collaboration and drive business success.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Assistant Manager
Regal Cinemas
La Verne, CA
10.2024 - Current
- Collaborated with management on developing strategic plans for achieving business goals.
- Assisted and coordinated in the development of operational strategies to ensure efficient and productive operations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Bartender
Regal Cinemas
Ontario, CA
07.2023 - 10.2024
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Recommended food and drinks to patrons based on preference, pairings, and special promotions.
- Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
- Collaborated with kitchen staff to ensure timely service for patrons.
Crew Shift Lead
AMC Theatres
Montclair, California
07.2021 - 07.2023
- Supervised team members to ensure smooth operations during shifts.
- Assigned duties to specific employees and teams according to roles and skills.
- Monitored performance metrics to identify areas for improvement.
After-School Program Leader
Think Together, Inc
Riverside, California
05.2021 - 08.2022
- Collaborated with educators to design curriculum aligned with school objectives.
- Communicated effectively with parents about student progress and needs.
- Assisted with homework assignments, projects, and tests.
- Recorded details on student arrival and departure times and methods, releasing young students only to known parents or caretakers.
Education
Bachelor of Arts - Psychology
California State University, San Bernardino
San Bernardino, CA05-2026
Skills
- Strategic planning
- Team supervision
- Employee training
- Inventory management
- Client relationship management
- Conflict resolution
- Sales reporting
Certification
- Social Behavioral Research Investigators and Key Personnel - Citi Program
Timeline
Assistant Manager
Regal Cinemas
10.2024 - Current
Bartender
Regal Cinemas
07.2023 - 10.2024
Crew Shift Lead
AMC Theatres
07.2021 - 07.2023
After-School Program Leader
Think Together, Inc
05.2021 - 08.2022
Bachelor of Arts - Psychology
California State University, San Bernardino