Melina Mendez
Mount Pleasant,TX
Summary
Dynamic bilingual professional with proven customer service and multitasking skills honed at Silver Grill and Cantina. Excelled in high-pressure environments, demonstrating exceptional team collaboration and a warm, welcoming demeanor. Achieved a consistent record of maintaining high service standards, leveraging strong communication and organizational abilities.
Overview
3
3
years of professional experience
Work History
Waitress
Silver Grill and Cantina
Mount Vernon, TX
10.2023 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Hostess
Two Senoritas
Mount Pleasant, TX
08.2022 - 09.2023
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Basics
Mount Vernon High School
Mount Vernon, TXSkills
- Bilingual(Spanish and English)
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
Languages
Spanish
Native or Bilingual
Timeline
Waitress
Silver Grill and Cantina
10.2023 - Current
Hostess
Two Senoritas
08.2022 - 09.2023
Basics
Mount Vernon High School