Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Languages
References
Timeline
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Melina Mendez

Laredo,TX

Summary

Dynamic hospitality professional with extensive experience at Chili's, excelling in guest services and cocktail preparation. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills. Recognized for maintaining high food safety standards and training new staff to deliver exceptional service in fast-paced environments. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Bartender/Server

Chili's
Laredo, US
03.2024 - 03.2025
  • Maintained cleanliness and organization of bar area while adhering to health and safety regulations.
  • Crafted and served diverse cocktails, beers, and wines in fast-paced environment.
  • Assisted with organization and execution of private events, ensuring exceptional service.
  • Cleared tables, sanitized surfaces, and restocked supplies to uphold dining area cleanliness.
  • Ensured compliance with all food safety regulations for customer health and well-being.
  • Trained new servers on restaurant policies, procedures, and best practices for customer service.

Reference: Laura Nixx / Assistant manager (956)206-0432

Crew Member/Cashier

Burger King
Laredo, US
04.2022 - 06.2022
  • Operated cash register, ensuring accurate transaction processing and correct change delivery to customers.
  • Maintained cleanliness of workstations and dining areas throughout the day.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Communicated menu item details effectively, enhancing customer understanding and satisfaction.

Reference: Bianca GM (956)515-7489

Organizer

Dos Laredos Tuxedos
Laredo, US
12.2021 - 02.2022
  • Optimized store layout for enhanced customer shopping experiences.
  • Assisted customers in selecting appropriate styles and sizes for formal wear.
  • Ensured cleanliness and presentation of showroom area to maintain visual appeal.
  • Organized office space by ordering supplies, setting up equipment, and maintaining cleanliness.
  • Resolved customer complaints promptly to uphold satisfaction levels.

Reference: Irma Nunez, owner (956)724-9077

Education

High school diploma -

VMT
2102 Lyon St
05-2023

Skills

  • Guest services
  • Bilingual
  • Cashiering
  • Bar support
  • Hospitality experience
  • Sales
  • Food safety practices
  • Hospitality
  • Communication skills
  • Event catering
  • Cash handling
  • Cocktail preparation
  • Problem solving
  • Sales techniques

Certification

  • Food Handler Certification, 05/01/23, Food safety handlers certificate.
  • TABC Certification

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Bartender/Server

Chili's
03.2024 - 03.2025

Crew Member/Cashier

Burger King
04.2022 - 06.2022

Organizer

Dos Laredos Tuxedos
12.2021 - 02.2022

High school diploma -

VMT
Melina Mendez