Melina Rosser Leite
Summary
Detail-oriented professional with experience in front desk management and data management. Skilled in fostering team collaboration and streamlining office operations, committed to delivering exceptional service and improving patient flow.
Overview
5
5
years of professional experience
Work History
Receptionist
Pobanz Orthodontics
South Ogden, UT
12.2021 - Current
- Welcomed patients and guided them to appropriate areas to enhance their experience.
- Answered phone calls and addressed patient inquiries promptly.
- Coordinated appointment scheduling using electronic health record systems to streamline patient flow.
- Supported office operations by providing administrative assistance and ensuring a welcoming environment.
- Supported billing operations to ensure accurate and timely submission of claims.
Teller
America First Credit Union
Roy, Utah
04.2021 - 12.2021
- Processed large volumes of currency with accuracy and speed, maintaining high standards of service.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Educated members on credit union products and services, improving their understanding and satisfaction.
- Maintained cash drawer integrity through regular audits and reconciliations.
Education
Associate of Science - General Studies
Weber State University
Ogden, UT12-2025
Bachelor of Arts - Art, Art History Minor
Weber State University
Ogden, UT04-2026
Skills
- Front desk management
- Customer service
- Office administration
- Project management
- Data management
- Microsoft Office
- Team collaboration
- Communication skills
Languages
Spanish
Limited
Timeline
Receptionist
Pobanz Orthodontics
12.2021 - Current
Teller
America First Credit Union
04.2021 - 12.2021
Associate of Science - General Studies
Weber State University
Bachelor of Arts - Art, Art History Minor
Weber State University