Melina Smith
Ft Pierce ,FL
Summary
Dynamic and results-oriented professional with a proven track record at Superior Fence & Rail Inc., where I enhanced team productivity and customer satisfaction. Skilled in organization and time management, I excel in high-pressure environments, leveraging strong communication and data entry skills to achieve business goals. Demonstrated ability to improve operational efficiency by effectively managing resources and fostering community engagement.
Overview
2
2
years of professional experience
Work History
Receptionist
Superior Fence & Rail Inc.
11.2023 - Current
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Corresponded with clients through email, telephone, or postal mail.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Resolved customer problems and complaints.
Host
Thirsty Turtle
10.2023 - 11.2023
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Developed rapport with regular patrons to foster sense of community within establishment.
- Seated patrons based on guest preferences and seating availability.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Cashier
Dunkin' Donuts
08.2022 - 03.2023
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
Education
High School Diploma -
Performance Based Prep Academy
Ft. Pierce, FL05-2024
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Scheduling appointments
Timeline
Receptionist
Superior Fence & Rail Inc.
11.2023 - Current
Host
Thirsty Turtle
10.2023 - 11.2023
Cashier
Dunkin' Donuts
08.2022 - 03.2023
High School Diploma -
Performance Based Prep Academy
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