Summary
Overview
Work History
Education
Skills
Timeline
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Melincia Kherodar

Fridley,MN

Summary

Passionate about improving the quality of people's daily life by unsurpassed support and services.

Seeking to leverage my experience and studies in communication to empower customers and deliver the finest results to a driven organizations.

Overview

4
4
years of professional experience

Work History

Sales Representative

Boston Scientific
07.2023 - Current
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Retained excellent client satisfaction ratings through outstanding service delivery
  • Used customer insights to develop innovative sales strategies to increase sales.

Customer Service Representative/Customer Service Cashier

Blue Star Gems NY LLC
06.2021 - 03.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.

Receptionist

Karl Mohan Realty Group
07.2019 - 05.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.

Education

English Language Proficiency

Center For Language Studies
Guyana

High School Diploma -

Skeldon Line Path Secondary School
Skeldon Guyana
10.2016

Skills

  • Customer Service
  • Sales Consultation
  • Customer Retention
  • Conflict Resolution
  • Excellent Communication Skills

Timeline

Sales Representative

Boston Scientific
07.2023 - Current

Customer Service Representative/Customer Service Cashier

Blue Star Gems NY LLC
06.2021 - 03.2023

Receptionist

Karl Mohan Realty Group
07.2019 - 05.2021

English Language Proficiency

Center For Language Studies

High School Diploma -

Skeldon Line Path Secondary School
Melincia Kherodar