Melincia Kherodar
Fridley,MN
Summary
Passionate about improving the quality of people's daily life by unsurpassed support and services.
Seeking to leverage my experience and studies in communication to empower customers and deliver the finest results to a driven organizations.
Overview
4
4
years of professional experience
Work History
Sales Representative
Boston Scientific
07.2023 - Current
- Managed customer accounts to secure customer satisfaction and repeat business.
- Retained excellent client satisfaction ratings through outstanding service delivery
- Used customer insights to develop innovative sales strategies to increase sales.
Customer Service Representative/Customer Service Cashier
Blue Star Gems NY LLC
06.2021 - 03.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
Receptionist
Karl Mohan Realty Group
07.2019 - 05.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
Education
English Language Proficiency
Center For Language Studies
Guyana High School Diploma -
Skeldon Line Path Secondary School
Skeldon Guyana 10.2016
Skills
- Customer Service
- Sales Consultation
- Customer Retention
- Conflict Resolution
- Excellent Communication Skills
Timeline
Sales Representative
Boston Scientific
07.2023 - Current
Customer Service Representative/Customer Service Cashier
Blue Star Gems NY LLC
06.2021 - 03.2023
Receptionist
Karl Mohan Realty Group
07.2019 - 05.2021
English Language Proficiency
Center For Language Studies
High School Diploma -
Skeldon Line Path Secondary School