Melinda A Abbott
Richville,NY
Summary
Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette.
Overview
25
25
years of professional experience
Work History
Owner/Operator
Bremins Stables
Junction, NY
01.2009 - Current
- Politely assisted customers in person and via telephone.
- Successfully acquired new customers.
Owner/Operator
Pine Tree Stables
Thompsonburg Road, VT
01.2004 - 01.2008
- Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.
- Conducted weekly walk-throughs with the manager to discuss interior visual displays, including store window presentation.
Office Manager
Abbott Auto Body & Collision
Londonderry, VT
01.2000 - 01.2004
- Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.
- Conducted weekly walk-throughs with the manager to discuss interior visual displays, including store window presentation.
- Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.
Office/Clinical/Administrative Assistant
- Electronic record keeping, data entry, payroll, collections, accounts payable, care plans assesments, filing, billing, tax prep.
- Proccesing work orders , deliveries, completion of work orders.
- Scheduling employees, and appointments.
- Excellent written and verbal communication skills, good rapport with peers, coworkers, clients.
- Ability to multi-task, and adapt to changing environments.
- Buisness: Owner/Operator Equine Stable for 10 years.
- Own and manage horse stable sales and service.
- Provide boarding, training, Maintain animal health and nutrition.
- Sales and service to local and International clients, maintain positive customer/client base.
- Oversee daily operation of 5 employees, stables , finances of operation.
- Provide training , riding lessons for adults and children, Therapeutic riding for devepomentally disabled teens.
- Showmanship readiness training, follow through and remediation.
- Group and private trail rides.
Education
High School Diploma - General
Leland and Gray Union High School
1991
Skills
- Creative problem solver
- Exceptional communication skills
- Quick learner
- Strong client relations
- Shipping and receiving professional
- Creative problem solver
- Exceptional communication skills
Timeline
Owner/Operator
Bremins Stables
01.2009 - Current
Owner/Operator
Pine Tree Stables
01.2004 - 01.2008
Office Manager
Abbott Auto Body & Collision
01.2000 - 01.2004
Office/Clinical/Administrative Assistant
High School Diploma - General
Leland and Gray Union High School