Melinda Alwine
Prattville,AL
Summary
Experienced area supervisor driven to improve processes and reduce costs with hands-on management style. Bringing strong communication, planning and problem solving abilities demonstrated several years in the field. Dedicated to streamlining operations and maximizing team performance.
Overview
22
22
years of professional experience
Work History
Area Supervisor
Starboard Investments ( Burger King)
Montgomery, AL
05.2021 - Current
- Oversee the operations of 7 stores, making sure to stay within company guidelines with labor, food cost, and all policies and procedures to be profitable
- Keeping up with Brand promotions and/or procedure changes and implementing them within all stores in my area
- Hiring of all managers, oversee the training with continuous leadership development
- Hold weekly meetings
- Order any supplies, small wares for stores staying within company budget
- Report maintenance issues and stay on top of work order till complete
- Handle any customer complaint.
Automotive Service Writer
Scotts Auto and Tire
Coosada, AL
08.2020 - 05.2021
- Look up parts and tires for work needed on vehicles and order from various vendors
- Try and sale customers services that were needed for vehicle.
General Manager/ CRT
Jacks Family Restaurants
Millbrook, AL
01.2014 - 01.2020
- Implement branded promotional campaigns from corporate to include handling POS materials
- Responsible for staffing and all training to include training future managers for area stores while developing present crew
- Successfully running labor and food cost below the company standards while ranking 16 in the company for sales growth in 2017 and 5th in the company for 2018 and breaking several sales records in 2019 to include reaching a company milestone of 60,000 in one week and first time being given the 'gold' award for 2.8-3 million in sales for year 2019
- Prepare reports and other performance analysis documentation
- Establish relationships with local community and businesses while participating in community events to build sales
- Day-to-day operations of running a high-volume store.
Assistant Manager/Department Head
McDonalds
Wetumpka, AL
01.2013 - 01.2014
- Responsible for hiring and training all staff
- Day-to-day operations including driving sales, managing staff, controlling food/labor cost
- Address any and all customer related issues and ensure 100% customer satisfaction.
Store & Restaurant Manager
Entec Stations/ Subway
Montgomery, AL
01.2003 - 01.2007
- Managed a high-volume, multi-faceted operation including grocery, convenience, fuel, and restaurants operations
- Responsible for hiring, training and developing employees in a fast-paced environment including disciplinary action and termination (+20 Employees)
- Day-to-day operations including driving sales, managing staff, ordering inventory, dealing with all vendors, providing customer service, evaluating food/labor cost analysis
- Developed marketing and product lines on a monthly basis to maintain a trendy and current selection of goods in house.
Education
Some College (No Degree) - Accounting and Business Management
Troy University of Montgomery
Accounting -
Draughn's Junior College
Skills
- Customer service
- Attention to detail
- Supervisor
- Training
- Sales Tracking
- Quality Control
- Inventory Control
- Operational Efficiency
- Employee Performance Management
- Brand Awareness
- Safety Management
Timeline
Area Supervisor
Starboard Investments ( Burger King)
05.2021 - Current
Automotive Service Writer
Scotts Auto and Tire
08.2020 - 05.2021
General Manager/ CRT
Jacks Family Restaurants
01.2014 - 01.2020
Assistant Manager/Department Head
McDonalds
01.2013 - 01.2014
Store & Restaurant Manager
Entec Stations/ Subway
01.2003 - 01.2007
Some College (No Degree) - Accounting and Business Management
Troy University of Montgomery
Accounting -
Draughn's Junior College