Summary
Overview
Work History
Education
Skills
Certification
Certified Medical Assistant completed October 2017
Timeline
Receptionist

Melinda DeLoach

250 Mt Carmel Rd,SC

Summary

At Beautfort Memorial Hospital, I leveraged my expertise in Electronic Health Records and compassionate patient care to enhance clinic efficiency and patient satisfaction. Demonstrating a commitment to professional development, I maintained up-to-date certifications and played a pivotal role in reducing patient wait times, ensuring high-quality, patient-focused healthcare.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant

Beautfort Memorial Hospital
10.2015 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
  • Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
  • Taught patients about medications, procedures, and care plan instructions.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Prepared and administered medications to alleviate patient symptoms.
  • Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
  • Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
  • Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Completed EKGs and other tests based on patient presentation in office.
  • Prepared lab specimens for diagnostic evaluation.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Measured patient pulse oximetry.
  • Collected pertinent data and calculations to aid physician in interpreting results.

Education

Phlebotomist -

Sampson Community College
Clinton, NC
03.1997

Certified Nursing Assistant -

Sampson Community College
Clinton, NC
06.1995

Skills

  • HIPAA Compliance
  • Medical Terminology
  • Specimens collection and processing
  • Patient Scheduling
  • Electronic Health Records
  • Vital Sign Monitoring
  • Patient documentation
  • Patient Assessments
  • Inventory and supply management
  • Needs assessments
  • Vital signs monitoring
  • Direct Patient Care
  • Maintaining confidentiality
  • Clinical Documentation
  • EMR / EHR
  • Immunization Administration
  • Medical terminology knowledge
  • Reliable team player
  • Phlebotomy
  • Sterilization techniques
  • Electronic Medical Records
  • Data Entry
  • Patient Flow Management
  • Compassionate
  • Patient-focused care
  • CPR
  • Appointment Setting
  • Monitoring patient progress
  • Medical Procedures
  • Trustworthy companion
  • Diagnostic Procedures
  • Sterile technique
  • Valid State driver's license
  • Compassionate caregiver
  • Prioritizing stat orders
  • Lab equipment calibration
  • Patient Management
  • Reliable transportation
  • Knowledge of EKG rhythm interpretation
  • Companionship and emotional support
  • Dementia and Alzheimer's knowledge
  • Professional Bedside Manner
  • Electrocardiographic rhythm recognition
  • Emergency procedures understanding
  • Vital Signs Documentation
  • Specimen Collection
  • Appointment Scheduling
  • Electronic Charting
  • Operating EKG Equipment
  • Patient Care

Certification

Certified medical assistant

Certified Medical Assistant completed October 2017

Completed test in Beaufort, SC

Completes continuing education courses every 2 years

Timeline

Certified Medical Assistant

Beautfort Memorial Hospital
10.2015 - Current

Phlebotomist -

Sampson Community College

Certified Nursing Assistant -

Sampson Community College

Certified medical assistant

Melinda DeLoach