Dynamic entrepreneur with a proven track record in small business operations, having successfully owned Kid N Plays Daycare and MSE Transport LLC. Expert in financial management and customer relations, I enhanced operational efficiency and increased customer satisfaction through strategic planning and effective team leadership. Committed to fostering strong client relationships and driving business growth.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Owner
Kid N Plays Daycare
215 South Bodenhammer St., Burgaw North Carolina
06.1996 - 07.2025
Ensure a safe, happy, and stimulating environment for children.
Manage and coordinate curricula with staff that comply with state and federal requirements.
Ensure that center facilities are safe for children and comply with laws and regulations.
Interview, hire, and train new staff members, ensuring they meet all policies and legal requirements.
Develop and facilitate a marketing and communications plan.
Communicate and meet with parents regarding their children and the center’s policies.
Learned operational workflows and daily tasks to enhance business efficiency.
Assisted in managing inventory and supply chain processes to ensure timely product availability.
Familiarized with financial management tools to track expenses and revenue effectively.
Contributed to team meetings, sharing insights for process improvements and strategy development.
Managed day-to-day business operations.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Owner of Trucking Company
MSE Transport LLC
4215 Shiloh Rd Watha NC 28478
02.2020 - 03.2025
Identified and secured loads via brokers or load boards, negotiated contracts, and cultivated client relationships.
Carrying out regular maintenance and implementing necessary repairs on truck to ensure reliable performance and adherence to safety regulations.
Controlling expenses, evaluating revenue, coordinating invoicing and bookkeeping, and directing actions to maximize profitability.
Hiring good qualified drivers to transport goods from state to state
Optimized supply chain operations, negotiating with suppliers to ensure timely delivery of high-quality products.
Interacted well with customers to build connections and nurture relationships.