Professional with strong background in executive support, adept at managing complex schedules, coordinating meetings, and handling confidential information. Highly skilled in communication, organization, and problem-solving, ensuring seamless office operations. Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering high-quality outcomes.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Executive Assistant
WKMG NEWS 6
09.2015 - Current
Manage complex executive calendar, schedule meetings and ensure seamless day-to-day operations for the VP/GM. Coordinate domestic travel arrangements, including flights, accommodations and itineraries. Create and maintain monthly reports, including expense reports and credit card reconciliations. Support the Regional Business Director with accounts payable responsibilities and check processing. Plan and execute annual staff holiday luncheon and children's holiday party, overseeing logistics, budgeting and vendor coordination to ensure successful events.
Executive Assistant
Humana
04.2014 - 09.2015
Supported the Sr. Vice President/Chief Innovation Officer in a fast-paced, innovation-driven environment. Oversaw complex calendar management, coordinated high-level meetings and managed private air travel logistics. Handled sensitive and confidential information with discretion and professionalism. Assisted in the creation of executive-level presentations, reports, and strategic innovation initiatives. Prioritized and executed multiple time-sensitive tasks in a fast-moving environment with minimal direction.
Executive Assistant
Dunkin' Brands
09.2010 - 01.2014
Provided high-level administrative support to the President, VP of Marketing, and Sr. Director of Operations, including calendar management, travel arrangements, expense reporting, and meeting coordination. Monitored internal and external communications, proactively resolving issues and ensuring timely follow-up. Played an integral role on the Brand Advisory Council, coordinating quarterly meetings for an 18-member team. Planned and executed corporate events, including annual employee meetings for 90+ staff, incorporating training on products, processes, trends, marketing, and innovation. Successfully organized numerous marketing events, operational meetings, and team gatherings across the U.S., ensuring seamless execution and alignment with strategic goals.
Executive Assistant
Papa John's International
09.2007 - 07.2010
Provided executive-level administrative support to the President and the Global Operations team consisting of 200 employees in the corporate office and in the field. Liaison between Chairman / CEO's office and departments to ensure proper communications and reporting practices promoting continuous collaboration while collecting and tracking to develop financial, quality service and operations reports. Improved reporting efficiencies by creating clear and concise data collection formats, information access systems and office procedures. Prepared detailed presentations for monthly webcasts and quarterly Board of Directors meetings. Coordinated numerous projects and events exercising ability to improvise, improve processes and meet demanding deadlines. Recipient of annual office “You Delivered! Driver Award” recognizing team members who can be counted on to deliver, are driven to get things done and surpass their previous best.
Newsroom Administrative Assistant
WAVE 3 TV
10.2003 - 08.2007
Assisted Station Manager/News Director and managed daily operations and HR functions for a 65-employee newsroom. Oversaw a $5M zero-based annual budget, including news service contracts with external vendors. Led onboarding for new hires, developed intern training programs, and coordinated job shadowing and speaker's bureau events. Managed bi-weekly timesheet approvals, vacation schedules, and EEO reporting. Audited employee expense reports and arranged staff travel. Created weekly staff schedules and coordinated special events. Served as primary liaison between the corporate office and news team.
Executive Assistant
Orlando Magic
09.1995 - 09.2003
Supported Sr. Vice President in negotiating corporate speaking contracts and booking high-profile sports celebrity guests for weekly radio show. Managed complex scheduling, maintained executive calendar, and coordinated extensive domestic and international travel arrangements. Developed and oversaw the department's annual budget, prepared and reconciled invoices, monthly expense reports, and corporate credit card statements. Assisted in the research, interviewing, and publicity of published books; coordinated promotional tours, media appearances, and book signings. Served as on-site team liaison during NBA All-Star Weekends; successfully planned and executed chapel services featuring nationally known Christian speakers and performers for audiences of ~200. Collaborated with Basketball Operations staff during NBA Drafts; handled logistics and administrative support for coaches and front office personnel. Managed game night responsibilities, including family room credentialing and supervision of department interns.
Education
Master of Science - Education (Sport Management)
University of Kentucky
Lexington, KY
12.1995
Bachelor of Science - Communications (Public Relations)
University of Kentucky
Lexington, KY
05.1991
Skills
Executive support
Travel coordination
Calendar management
Skilled multi-tasker
Strong problem solver
Vendor relations
Certification
CNP - Certified Notary Public
Timeline
Executive Assistant
WKMG NEWS 6
09.2015 - Current
Executive Assistant
Humana
04.2014 - 09.2015
Executive Assistant
Dunkin' Brands
09.2010 - 01.2014
Executive Assistant
Papa John's International
09.2007 - 07.2010
Newsroom Administrative Assistant
WAVE 3 TV
10.2003 - 08.2007
Executive Assistant
Orlando Magic
09.1995 - 09.2003
Master of Science - Education (Sport Management)
University of Kentucky
Bachelor of Science - Communications (Public Relations)