Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

MELINDA GARCIA

La Quinta,CA

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Committed to delivering exceptional customer service and exceeding sales goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Executive Sales Assistant

Andaluisa Country Club
12.2022 - Current
  • Managed Front Desk of Sales office
  • Greet and provide prospective buyers/members with membership information and conduct tours of the facilities
  • Upkeep prospect database along with new home and resale home reporting
  • Record 'traffic' count for all sales office walk-ins
  • Input prospect contact info into database
  • Monitor (MLS) Multiple Listing Service for new listings, closings and other changes and reports to sales team
  • Generate weekly reports while preparing and distributing meeting materials for weekly sales meetings
  • Tracks sales, closings and other sales related items email to entire project team
  • Provide administrative and accounting support to sales executives as needed including scheduling appointments.

Customer Service Specialist

Desert Resort Management
04.2022 - 08.2022
  • First point of contact for homeowners, vendors, and staff for busy Property Management office
  • Supported customer service team with heavy call volume, created work orders, assisted homeowners with resolving billing inquiries, provided information and answered all questions pertaining to Homeowners Association from callers and office walk-ins.
  • Handled escalated calls calmly, finding resolutions that satisfied both the company and the customer''s needs.
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.
  • Managed high call volume while maintaining a courteous and professional demeanor.

Escrow Assistant

CV Escrow
04.2021 - 03.2022
  • Provided administrative support and first line of contact for Escrow Officer while maintaining a professional relationship and communication between all parties, addressing any concerns or questions through the entire closing process
  • Assisted with the successful closing of numerous escrow transactions, ensuring all parties were informed and satisfied.
  • Developed strong relationships with clients through excellent customer service, fostering trust and loyalty.
  • Handling sensitive financial information securely, protecting both clients'' privacy and company reputation.
  • Additional duties performed include: opened title and escrow orders, Obtained all of the documentation required for opening an escrow transaction, ordered all payoff's involved in transactions, ordered HOA docs, Ordering land lease docs, receipting in earnest money deposits, originating buyer/seller escrow opening packages, and performed many other administrative duties.

Real Estate Administrative Assistant

RE/MAX Consultants
11.2019 - 04.2021
  • Assist busy Realtor in administrative duties such as: contract preparation, maintaining electronic and paper filing systems, update online marketing ads, manage client database, screen clients for loan qualification, maintain reports, making and receiving heavy phone calls, attend listing presentations and assist buyers and sellers throughout the duration of the transaction.
  • Maintained an accessible and comprehensive database of property listings, client contacts, and transaction records for easy retrieval and reference by team members.
  • Managed a high volume of incoming calls, emails, and walk-in inquiries with professionalism and prompt attention, ensuring no opportunities were missed.
  • Supported negotiations between parties during transactions with astute research on property values, local market conditions, comparables data analysis to provide informed advice to clients.
  • Generated leads for sales and rental properties through cold calls and referrals.

Education

Food Handlers Card -

Riverside County

High School Diploma -

La Quinta High School
La Quinta, CA
06.2018

Skills

  • Administrative Services/Support
  • Retail Sales
  • Customer Retention
  • Organizational Skills
  • Effective Communication Skills
  • Speed & Efficiency
  • Time Management
  • Escrow/Title
  • Business Administration
  • Problem Solving Expert
  • Reliable
  • Product Knowledge
  • Negotiation expertise
  • Adaptability
  • Professional Demeanor
  • Teamwork and Collaboration
  • Multitasking Abilities
  • Problem-solving abilities
  • Cash Handling
  • Task Prioritization
  • Effective negotiation
  • Goal-oriented mindset

Certification

  • Real Estate Sales License - August 2022
  • Food Handlers Card

Languages

Spanish
Native or Bilingual

Timeline

Executive Sales Assistant

Andaluisa Country Club
12.2022 - Current

Customer Service Specialist

Desert Resort Management
04.2022 - 08.2022

Escrow Assistant

CV Escrow
04.2021 - 03.2022

Real Estate Administrative Assistant

RE/MAX Consultants
11.2019 - 04.2021

Food Handlers Card -

Riverside County

High School Diploma -

La Quinta High School

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MELINDA GARCIA