Summary
Overview
Work History
Education
Skills
References
Affiliations
References
Timeline
Generic

Melinda Ice-Andersen

Stacy,MN

Summary

Detail-oriented professional with expertise in project management, customer service, and collaboration across teams to ensure timely and accurate delivery of results. Adept at leveraging strong communication skills and proficiency in Microsoft Suite to streamline processes and enhance efficiency. Committed to driving success and contributing to organizational goals. Detailed professional communicates proactively to coordinate projects and align logistics with objectives. Astute problem-solver with exceptional critical thinking and workflow coordination skills.

Overview

26
26
years of professional experience

Work History

Sales Account Support and Planner

Lake Aire
Vadnais Heights, USA
01.2021 - Current
  • Collaboration with the account manager to provide customer support and ensure accurate order entry.
  • Communication via email and teams calls, assisting the account manager and customers.
  • Work with the production team to ensure accurate and timely product delivery.
  • Managed scheduling and timely and effective allocation of resources and calendars.
  • Prepared and sent proposals to prospective clients.
  • Supported sales team members to drive growth and development.
  • Provided technical support for existing reports, dashboards, and other tools.
  • Assessed projects against budgets and timelines, keeping the team and assignments on task.
  • Conducted basic troubleshooting to isolate and diagnose common system problems.
  • Maintained company confidence and protected business operations by keeping sensitive information confidential.

Turret Operator

Wyoming Machine
Wyoming, USA
01.2018 - 01.2021
  • Setting up and operating turret punch presses for various metal components.
  • Reading blueprints and specifications to determine machine setup procedures.
  • Loading and unloading materials on the punch press.
  • Adjusting machine components such as feeders, punches, and dies.
  • Performing quality inspections and quality control checks.
  • Maintaining and troubleshooting machine malfunctions.
  • Collaborating with engineering to optimize tooling and machine performance.

Cafeteria Assistant/Lunch Lady

Forest Lake Area Schools
Forest Lake, USA
01.2012 - 01.2018
  • Prepared and served a variety of food items, including hot and cold meals, snacks, and beverages.
  • Operated cash registers and processed payments accurately and efficiently.
  • Maintained a clean and sanitary cafeteria environment, following food safety regulations.
  • Provided friendly and efficient service for students, addressing their needs and ensuring a positive dining experience.
  • Resolved student issues with meals or behavior, demonstrating patience and professionalism.

Detailer

Camelot Metals
Blaine, USA
01.2005 - 01.2006
  • Develop detailed 2D and 3D models using advanced CAD software tools.
  • Collaborate with engineers and architects to refine design specifications and requirements.
  • Conduct thorough quality checks on drawings to ensure accuracy and compliance.
  • Participate in cross-functional teams to support project planning and execution.
  • Adapt to new software updates and industry trends through continuous learning.
  • Analyze project data to identify areas for improvement and optimize design processes.

Premier Construction
East Bethel, USA
01.2004 - 01.2005

ADC Telecommunications
White Bear Lake, USA
01.1999 - 01.2002

Education

Welding -

Pine Technical And Community College

Mechanical Drafting and Detailing -

Herzing University

Skills

  • Detail oriented
  • Reliable
  • Responsible
  • Excellent verbal and written communication
  • MS Office and software proficiency
  • Complex problem solving and resolution
  • Customer focus
  • Attention to detail
  • Project and document management
  • Scheduling and calendar management
  • Fast learner
  • Social media knowledge
  • Tech savvy
  • Sign language

References

References are available on request.

Affiliations

  • Gardening
  • Canning
  • Fishing
  • Camping
  • Bee Keeper

References

References available upon request.

Timeline

Sales Account Support and Planner

Lake Aire
01.2021 - Current

Turret Operator

Wyoming Machine
01.2018 - 01.2021

Cafeteria Assistant/Lunch Lady

Forest Lake Area Schools
01.2012 - 01.2018

Detailer

Camelot Metals
01.2005 - 01.2006

Premier Construction
01.2004 - 01.2005

ADC Telecommunications
01.1999 - 01.2002

Welding -

Pine Technical And Community College

Mechanical Drafting and Detailing -

Herzing University

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