Melinda Kerns
Columbus
Summary
Dedicated Medical Assistant with experience at Columbus Regional Health, skilled in phlebotomy and patient care,check in , triage, scheduling. Proven ability to enhance clinic efficiency through effective communication and attention to detail. Trained staff in best practices, fostering a compassionate environment that prioritizes patient trust and quality care. Committed to HIPAA compliance and exceptional customer service.
Overview
11
11
years of professional experience
Work History
Medical Assistant
Columbus Regional Health
04.2015 - Current
- Assisted healthcare providers with patient examinations and procedures, ensuring efficient workflow in clinical settings.
- Maintained accurate medical records and documentation, ensuring compliance with industry regulations and standards.
- Trained new staff in office procedures, promoting best practices for improved team performance and patient interaction.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Completed EKGs and other tests based on patient presentation in office.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted with the triage of incoming patients, prioritizing cases based on severity and urgency of medical needs.
Education
Associate of Science - Medical Assisting
Ivy Tech
Columbus, IN05-2013
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- EMR / EHR
- Phlebotomy
- Reliable team player
- Immunization administration
- CPR
- Compassionate
- Simple dressings
- Payment collection
- Telephonic triage
- Appointment scheduling
- Attention to detail
- Critical thinking
- Decision-making
Timeline
Medical Assistant
Columbus Regional Health
04.2015 - Current
Associate of Science - Medical Assisting
Ivy Tech