Summary
Overview
Work History
Education
Skills
Timeline
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Melinda Klink

Delevan,NY

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

18
18
years of professional experience

Work History

Store Manager

7-Eleven
09.2013 - Current
    • Managed inventory control, cash control, and store procedures.
    • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
    • Rotated merchandise and displays to feature new products and promotions.
    • Approved regular payroll submissions for employees.
    • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
    • Trained new employees on proper protocols and customer service standards.
    • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
    • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Crew Leader

Tim Hortons
10.2010 - 11.2013
    • Trained employees in time management and proper ways to complete job duties.
    • Monitored team members to verify work quality and address concerns.
    • Communicated effectively with upper management, team members, and customers to keep everyone informed.
    • Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.

Machine Operator

Foamex
12.2005 - 06.2009
  • Operated machining equipment safely with team of operators.
  • Operated multiple machines simultaneously to meet production requirements.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Complied with company and OSHA safety rules and regulations.
  • Set up and ran machinery to produce exceptional products for industrial needs.

Education

Associate of Science - Medical Administrative Assistant

Genesee Community College
Batavia, NY

Skills

  • Team Leadership
  • Customer Service Standards
  • Employee Motivation
  • Customer Relations
  • Bank and Safe Deposits
  • Customer Service
  • Microsoft Word
  • Positive and Friendly

Timeline

Store Manager

7-Eleven
09.2013 - Current

Crew Leader

Tim Hortons
10.2010 - 11.2013

Machine Operator

Foamex
12.2005 - 06.2009

Associate of Science - Medical Administrative Assistant

Genesee Community College

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Melinda Klink