Summary
Work History
Education
Skills
Timeline
Generic

Melinda Latimore

Hephzibah,GA

Summary

Dynamic and customer-focused professional with extensive experience in the hospitality industry, including a successful tenure at Applebee's. Proven ability to enhance guest satisfaction through effective communication and teamwork. Skilled in multitasking and utilizing point-of-sale systems to streamline operations, ensuring a seamless dining experience.

Work History

Host

The Brunch House
  • Greeted and seated guests, ensuring a welcoming atmosphere.
  • Managed reservation system, optimizing seating efficiency during peak hours.
  • Coordinated with kitchen staff to communicate guest needs and special requests.
  • Assisted in training new hosts on service standards and procedures.
  • Monitored dining area for cleanliness, promptly addressing any issues.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Server

Applebees
  • Provided attentive service to guests, ensuring a positive dining experience.
  • Assisted in menu presentations and answered customer inquiries regarding food and beverages.
  • Collaborated with kitchen staff to ensure timely and accurate order delivery.
  • Maintained cleanliness and organization of dining area, adhering to health and safety standards.
  • Processed payments efficiently using point-of-sale systems, enhancing transaction accuracy.
  • Trained new servers on restaurant protocols, improving team performance and service quality.
  • Resolved guest complaints promptly, enhancing customer satisfaction and retention.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Packer Associate

Amazon
  • Packaged customer orders accurately and efficiently for timely dispatch.
  • Operated material handling equipment to streamline packing processes.
  • Maintained cleanliness and organization of packing station to ensure safety compliance.
  • Collaborated with team members to manage workload and meet daily targets.
  • Inspected products for quality assurance, reducing errors before shipping.

Packer

D-1 Temp for Ferrara
  • Packaged products efficiently, ensuring adherence to quality standards.
  • Operated packaging machinery, maintaining safety protocols and workflow efficiency.
  • Assisted in inventory management, verifying product counts and labeling accuracy.
  • Collaborated with team members to optimize packing processes and reduce downtime.
  • Monitored packaging supplies, reporting shortages to maintain uninterrupted operations.

Server

Big Mamas Soul Food
  • Participated in team meetings to discuss service improvements and operational efficiencies.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Cashier

Zaxby’s
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with menu selections and provided product knowledge.
  • Maintained clean and organized workstations in compliance with health standards.
  • Collaborated with team members to ensure timely service during peak hours.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

High School Diploma -

Laney High School

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management

Timeline

Host

The Brunch House

Server

Applebees

Packer Associate

Amazon

Packer

D-1 Temp for Ferrara

Server

Big Mamas Soul Food

Cashier

Zaxby’s

High School Diploma -

Laney High School

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Melinda Latimore