Summary
Overview
Work History
Education
Timeline
Hi, I’m

MELINDA MEARTZ

Houston,United States

Summary

Skilled Patient Service Representative adept at working under general supervision as member of care team providing exceptional patient services. Greet patients, complete registrations, and verify insurance coverage. Offer strong attention to detail and high accuracy, professional attitude, reliable nature, and ability to handle confidential and sensitive information with care. Knowledgeable patient support team member with good relationship-building and communication skills developed over 10 years of experience in healthcare. Able to help patients work through issues and obtain the services necessary to meet their medical needs. Skilled at thoroughly investigating issues and following through to completely resolve all concerns. Compassionate Patient Care Coordinator with 5 years of experience in clinical practices and patient care coordination. Excellent communicator with good interpersonal skills and proficiency in computer operations. Influential analytical thinker, able to handle competing priorities and render outstanding service.

Overview

1
year of professional experience

Work History

Texas Oncology-Pearland
Pearland, TX

CurrentPatient Service Coordinator
01.2016

Job overview

  • Clinical data entry Prepare reports
  • Healthcare system navigation Educate patients
  • Patient education Coordinate referrals
  • Organize community support Investigate complaints
  • Patient intake Insurance verification
  • Patient admitting Regulatory compliance
  • Patient documentation Improve patient care
  • Financial needs determination Customer service Typing Excel
  • Centricity IknowMed

Texas Oncology
Baytown, Texas

Patient Service Representative
06.2021 - Current

Job overview

  • Assisted patients in filling out check-in and payment paperwork.
  • Took copayments and compiled daily financial records.
  • Used [Software] to schedule appointments.
  • Balanced deposits and credit card payments each day.

Education

Texas School of Massage

University Overview

visits -Lab appointments -Send referrals for consultation -Referrals -Record pulling for hospital consultation, 2015Massage Therapy License:, GPA: 3.8, % of class

College of the Mainland

Associate of Science from Nursing Field

University Overview

GPA: 4.0

Timeline

Patient Service Representative

Texas Oncology
06.2021 - Current

CurrentPatient Service Coordinator

Texas Oncology-Pearland
01.2016

Texas School of Massage

College of the Mainland

Associate of Science from Nursing Field
MELINDA MEARTZ