Dynamic sales professional with a proven track record at Aveda Fredric’s Corporation, recognized for consistently elevating retail sales through strategic account management and relationship building. Expert in customer engagement and product education, driving successful partnerships and enhancing customer retention in competitive markets.
Consistently earned top retailer ranking for Aveda products across seven-year tenure at dual-location Aveda Concept Salon.
Increased retail sales of Aveda products through business consulting for salon owners and staff, ongoing product education, salon and community event support, new business development, and contract maintenance and negotiation.
Directly managed inclusion of all Aveda concept and Aveda carrying salons within the Saugatuck, Holland, Grand Haven, Muskegon, Ludington, Grand Rapids, and Big Rapids territory.
Oversaw day-to-day operations for second-largest territory across four-state distribution network.
Coordinated management of unique downtown ship with owner apartment located upstairs.
Maintained ongoing customer, artist, and vendor partnerships and conducted frequent negotiations to sell locally made American and Michigan-made folk art shaker reproductions and Michigan-made food products for the shop.
Operated shop workflow, managed day-to-day facilitation, and ensured execution aligned with boss unique specifications.
Assisted customers and processed sales transactions as part-time sales associate for a well-known clothing boutique.
Developed rapport with clients and staff to promote smooth communication and teamwork.
Applied expertise in Chico’s wardrobe building model to build structured wardrobes.
I’m a survivor of domestic abuse who spent many years as the stay at home parent of my special needs daughter. I’m now at a place where I’m freshly available to re-enter the workforce with an optimistic, caring, and thankful heart, mind, and spirit. I enjoy people and making connections.