Melinda Olsen
West Jordan,UT
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Driver
UNIS
Salt Lake City, UT
11.2023 - Current
- Deliver products to local companies.
- Demonstrates professional conduct with clients to deliver outstanding customer service.
- Coordinates with team members and remained flexible in work scheduling to meet service needs.
- Verifies loads against bill of lading to identify and correct discrepancies.
- Communicates effectively with dispatchers regarding pick-ups and deliveries status updates.
- Performs activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
- Participates in training sessions regarding safe driving practices and defensive driving techniques.
Driver
Unlimited Carrier
Salt Lake City , UT
08.2019 - 11.2023
- Delivered supplies to multiple job sites.
- Worked with out of state dispatcher to communicate my extensive understanding of city routes to find the most efficient routes.
- Educated new employees on the company's paperwork requirements.
- Demonstrated professional conduct with clients to deliver outstanding customer service.
- Coordinated with team members and remained flexible in work scheduling to meet service needs.
- Verified loads against bill of lading to identify and correct discrepancies.
Receptionist
Granite Seed Company
Lehi, UT
12.2018 - 05.2019
- Supplied callers with office address and directions, employee email addresses and phone extensions.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Greeted customers, answered general questions and directed to appropriate locations.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Performed data entry tasks into various computer systems accurately and promptly.
Driver and Dispatcher
DST Distributors
Springville, UT
01.2015 - 08.2018
- Demonstrated professional conduct with clients to deliver outstanding customer service.
- Provided timely updates to customers regarding their orders or requests.
- Maintained current knowledge of personnel in field and completed deliveries or delays.
- Set schedules, implemented new policies, and worked with managers to optimize operational procedures and establish clear objectives.
- Drove trucks to and from job sites to deliver supplies.
- Documented services performed, operations information, and dispatch details in system.
- Participated in team meetings discussing changes in procedures or processes.
- Utilized various software systems to facilitate movement, planning and scheduling.
- Managed daily delivery and work schedules to maximize coverage.
- Updated records of driver locations, delays, and cancellations.
- Organized paperwork associated with deliveries including manifests, bills of lading, packing slips.
- Matched bills of lading and reconciled quantities to verify items shipped.
- Worked closely with transportation supervisor to dispatch and assign loads.
Education
High School Diploma -
Springville High School
Springville, UT05-1997
Some College (No Degree) -
University of Utah
Salt Lake City, UTSkills
- Appointment Scheduling
- Materials Transport
- Schedule Management
- Route Planning
- Route Management
- Flexible Schedule
- Shipping and Packaging
- Safety Management
- Administrative Support
- File Management
- Data Entry
- Bookkeeping
- Mail Distribution
- Calendar Management
- Basic Accounting
- Positive and Professional
- Multi-Line Telephone Systems
- Multitasking and Prioritization
- Verbal and Written Communication
- Professional Demeanor
Affiliations
- I like taking care of myself by staying healthy and working out regularly. I love to hike and be out in nature in my spare time.
Languages
Russian
Limited
Timeline
Driver
UNIS
11.2023 - Current
Driver
Unlimited Carrier
08.2019 - 11.2023
Receptionist
Granite Seed Company
12.2018 - 05.2019
Driver and Dispatcher
DST Distributors
01.2015 - 08.2018
High School Diploma -
Springville High School
Some College (No Degree) -
University of Utah