Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melinda Peter

Retired
Rhinelander,WI

Summary

Dynamic Customer Service Representative with proven problem-solving abilities at Kwik Trip. Skilled in call center operations and adept at managing insurance authorizations as a Precertification Specialist at Aspirus. Recognized for adaptability and effective time management, ensuring seamless customer relations and efficient appointment scheduling.

Overview

27
27
years of professional experience

Work History

Customer Service Representative

Kwik Trip
03.2022 - 01.2025

Customer service

Did food samples also worked the front end waiting on customers

Precertification Specialist

Aspirus
01.1998 - 06.2024

PBS operator ( phone system

Office manager in Mercer Wi for Rehabilitation center

Transferred to Ministry in Rhinelander at the James Beck Cancer Center where I worked to obtain insurance authorization for Chemotherapy Drugs and scans

Education

High School Diploma -

Killeen High School
Killeen, TX
06.1971

Skills

Problem-solving

Product knowledge

Adaptability and flexibility

Time management

Call center experience

Customer relations

Decision-making

Appointment scheduling

Scheduling

Paperwork processing

Task prioritization

Call center operations

Timeline

Customer Service Representative

Kwik Trip
03.2022 - 01.2025

Precertification Specialist

Aspirus
01.1998 - 06.2024

High School Diploma -

Killeen High School
Melinda PeterRetired