
Dynamic Customer Service Representative with proven problem-solving abilities at Kwik Trip. Skilled in call center operations and adept at managing insurance authorizations as a Precertification Specialist at Aspirus. Recognized for adaptability and effective time management, ensuring seamless customer relations and efficient appointment scheduling.
Customer service
Did food samples also worked the front end waiting on customers
PBS operator ( phone system
Office manager in Mercer Wi for Rehabilitation center
Transferred to Ministry in Rhinelander at the James Beck Cancer Center where I worked to obtain insurance authorization for Chemotherapy Drugs and scans
Problem-solving
Product knowledge
Adaptability and flexibility
Time management
Call center experience
Customer relations
Decision-making
Appointment scheduling
Scheduling
Paperwork processing
Task prioritization
Call center operations