Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melinda Rodriguez

Erie,PA

Summary

Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.

Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions. Highly-skilled phlebotomist with 6 years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis. Dependable phlebotomist effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.

Overview

9
9
years of professional experience

Work History

Pharmacy Technician

CVS/caremark
11.2023 - 02.2024
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Resolved third-party billing, computer system and customer service issues.
  • Collaborated with interdisciplinary healthcare teams to provide comprehensive care for patients, addressing complex medication needs.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Coordinated verification and filling of more than 100 prescriptions in high-volume 2hr time slot.

Phlebotomist

B Positive National Blood Services
09.2022 - 10.2023
  • Monitored vital signs continuously throughout the donation process, promptly addressing any fluctuations or concerns as they arose.
  • Supported fellow technicians during busy periods or absences, demonstrating adaptability in various roles throughout the center.
  • Monitored supply levels and placed orders for laboratory supplies.
  • Verified proper storage and transportation of specimens to laboratories.
  • Collected blood samples in accordance with laboratory protocols and regulations.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Developed and implemented strategies to improve phlebotomy processes.
  • Ensured accurate documentation for each donation, maintaining strict adherence to FDA guidelines and company protocols.
  • Contributed to continuous improvement efforts through participation in staff meetings, trainings, and workshops.

Phlebotomist

Geisinger Medical Center
02.2021 - 08.2022
  • Packaged and shipped specimens to central lab daily.
  • Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
  • Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
  • Organized daily work based on collection priority.
  • Verified proper storage and transportation of specimens to laboratories.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Assisted in training and onboarding new phlebotomists.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.

Phlebotomist

Piedmont
10.2020 - 01.2021
  • Packaged and shipped specimens to central lab daily.
  • Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
  • Organized daily work based on collection priority.
  • Verified proper storage and transportation of specimens to laboratories.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Assisted in training and onboarding new phlebotomists.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.

Phlebotomist

Alleghany Health Network
09.2018 - 09.2020
  • Packaged and shipped specimens to central lab daily.
  • Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
  • Participated in continuing education programs to stay up to date on new technologies and procedures.
  • Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
  • Organized daily work based on collection priority.
  • Verified proper storage and transportation of specimens to laboratories.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.

Store Associate

Ross Dress For Less
07.2015 - 07.2018
  • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
  • Collaborated with team members to meet sales goals, sharing product knowledge, and assisting in promotional efforts.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Used in-store system to locate inventory and place special orders for customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Handled cash register operations accurately, balancing drawers at the end of each shift.

Education

GED -

Pennsylvania Department of Education
Scranton, PA
06.2015

Skills

    • Drug Monitoring
    • Confidentiality and HIPAA
    • HIPAA Compliance
    • Staff Leadership
      • Prescription Order Verification
      • Advanced math skills
      • Labeling Accuracy
      • Dispensing Medications

Timeline

Pharmacy Technician

CVS/caremark
11.2023 - 02.2024

Phlebotomist

B Positive National Blood Services
09.2022 - 10.2023

Phlebotomist

Geisinger Medical Center
02.2021 - 08.2022

Phlebotomist

Piedmont
10.2020 - 01.2021

Phlebotomist

Alleghany Health Network
09.2018 - 09.2020

Store Associate

Ross Dress For Less
07.2015 - 07.2018

GED -

Pennsylvania Department of Education

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Melinda Rodriguez