Melinda Sanders
Warrenton,MO
Summary
Resourceful Lead Server known for high productivity and efficiently completing tasks. Specialized in customer service excellence, team leadership, and inventory management. Excel in communication, adaptability, and problem-solving to enhance dining experiences and operational flow.
Overview
8
8
years of professional experience
Work History
Lead Server
Innsbrook
Innsbrook, MO
04.2016 - Current
- Managed staff of 6 servers, delegating tasks and ensuring timely completion.
- Provided exceptional customer service to guests, resolving any issues that arose in a professional manner.
- Ensured all food orders were accurate and delivered promptly to customers tables.
- Maintained cleanliness in the dining room by wiping down tables, chairs, and other surfaces between seating's.
- Addressed customer complaints in an efficient and courteous manner while adhering to restaurant standards.
- Performed cashier duties such as taking payments from customers and making change accurately.
- Enforced health regulations concerning food handling, storage, sanitation practices.
- Processed guest checks using POS system accurately.
- Managed opening and closing duties to facilitate restaurant operations.
- Provided exceptional service to high volume of daily customers.
- Trained new employees to perform duties.
Education
High School Diploma -
Timberland High School
Wentzville, MO05-2009
Skills
- Guest Relations
- Upselling techniques
- Order Taking and Processing
- Teamwork and Collaboration
- Liquor, wine, and food service
- Attention to Detail
- Point of Sale (POS) system operations
- Resourceful and Reliable
- Responsible and Trustworthy
- Positive and Friendly Attitude
Timeline
Lead Server
Innsbrook
04.2016 - Current
High School Diploma -
Timberland High School