Melinda Shortell
Wilsonville,OR
Summary
Organized fitness leader develops individualized client programs and engaging classes for diverse skill levels. Guides clients in strength training techniques to improve cardiovascular health.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Fitness Professional
YMCA
Sherwood, OR
10.2019 - Current
- Kept fitness areas, machines and spaces clean and orderly for customers.
- Adapted classes to meet expectations and interests of members, resulting in improved participation.
- Explained use of exercise equipment to all participants, prioritizing safety at all times.
- Instructed gym members about correct use of weight resistance and cardiovascular equipment.
Field Property Claims Supervisor
COUNTRY Financial
Wilsonville, OR
03.2017 - Current
- Recruited, interviewed, hired and trained 8 employees and implemented mentoring program to promote positive feedback and engagement.
- Onboarded new employees with training and new hire documentation.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
Education
Bachelor of Arts - Business Management
Gonzaga University
Spokane, WAMaster of Arts - Organizational Leadership
Gonzaga University
Spokane, WASkills
- Customer Service
- Relationship and Community Building
- Individualized Training Programs
- Lifestyle and Nutrition Guidance
- Progress Monitoring and Goal Attainment
- Small and Large Group Instruction
Certification
- CPT - Certified Personal Trainer
- Certified Zumba Instructor
- Certified Shine Dance Fitness Instructor
- CGFI - Certified Group Fitness Instructor
- CPR/AED Certified
Timeline
Fitness Professional
YMCA
10.2019 - Current
Field Property Claims Supervisor
COUNTRY Financial
03.2017 - Current
Bachelor of Arts - Business Management
Gonzaga University
Master of Arts - Organizational Leadership
Gonzaga University