MELINDA SOLI
Negaunee,MI
Summary
Dependable and compassionate person with multitasking abilities looking for employment
Overview
31
31
years of professional experience
Work History
Patient Services Coordinator
M Health Fairview
Burnsville, MN
09.2023 - 06.2024
- Registered new patients in accordance with HIPAA guidelines.
- Ensured all patient forms were completed properly before submitting them for processing.
- Assisted with scheduling appointments for patients.
911 Public Safety Telecommunicator
Dakota 911
Rosemount, MN
01.2007 - 08.2023
- Answer 911 emergency and non-emergency calls from the public and other agencies
- Enter accurate information into CAD system for appropriate Police/Fire/EMS response
- Dispatch appropriate response to CAD incidents
- Provided pre-arrival instructions to callers in order to provide life saving assistance before EMS/Fire arrival
- Effectively maintained radio contact with field units, providing timely and accurate information to ensure safety of personnel.
911 Public Safety Telecommunicator
City of Eagan
Eagan, MN
10.1993 - 01.2007
- Answer 911 emergency and non-emergency calls
- Enter accurate information into CAD system
- Dispatch appropriate response to CAD incident
- Utilized multi-tasking abilities while simultaneously monitoring several channels at once while providing support services such as warrant checks, license plate lookups.
Education
High School Diploma -
Rosemount Senior High School
Rosemount, MN05-1990
Skills
- Working knowledge of Microsoft Word/Excel
- Customer Service
- Appointment Scheduling
- Multitasking and Organization
- CAD software
Timeline
Patient Services Coordinator
M Health Fairview
09.2023 - 06.2024
911 Public Safety Telecommunicator
Dakota 911
01.2007 - 08.2023
911 Public Safety Telecommunicator
City of Eagan
10.1993 - 01.2007
High School Diploma -
Rosemount Senior High School