Melinda Syverson
Warsaw
Summary
Committed Liaison professional looking to serve as company liaison to promote positive business relations with potential vendors and clients. Organized and experienced to complete reports. Strong skills in time management and prioritizing tasks.
Overview
18
18
years of professional experience
2008
2008
years of post-secondary education
Work History
NVD Liaison
Morley Companies
Saginaw
01.2022 - Current
- Coordinated communication between departments to enhance workflow efficiency.
- Developed and maintained strong relationships with clients to ensure satisfaction.
- Strong Computer skills.
- Debit Appeals, Add Credits, Dealer Debit Requests and Carrier Complaints.
- Strong phone skills.
- Great customer enthusiasm.
- Coordinated communications between teams to ensure accurate information was shared in a timely manner.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Collaborated with senior management to identify areas of improvement within existing systems or strategies.
Incept Agent
Itm Marketing
Coshocton
04.2020 - 07.2021
- Strong Computer skills
- Strong phone skills
- Customer enthusiasm
- Called clients for The American Red Cross, Central Blood Bank and Gulf Coast Reginal Blood Center to sign clients up for blood donations.
Sandwich Artist
SUBWAY®Restaurants
Coshocton
05.2007 - 07.2016
- Prepared fresh ingredients for daily sandwich production and customer orders.
- Assisted customers with menu selections and customized sandwich options.
- Maintained cleanliness and organization of workstations throughout the shift.
- Operated food safety practices to ensure quality and freshness of ingredients.
- Collaborated with team members to efficiently manage peak service times.
- Trained new employees on proper sandwich preparation techniques and procedures.
- Managed inventory levels to ensure adequate stock of all menu items.
- Followed company policies for cash handling and point-of-sale transactions.
- Completed opening, closing, and shift change tasks by following company guidelines.
- Maintained cleanliness of work area throughout shift.
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Used POS system and cash register to receive payments by cash, check, credit card, and voucher.
- Kept customer and food preparation areas clean and well-organized.
Education
Riverview High School
Warsaw, OHSkills
- Client relationship management
- Communication coordination
- Data entry
- Customer service
- Technical troubleshooting
- Conflict resolution
- Call handling
- Team collaboration
- Customer engagement
- Attention to detail
- Time management
- Training and mentoring
- Problem solving
- Influencing skills
- Assertiveness
- Representative experience
- Critical evaluation capacity
- Goal setting
References
References available upon request.
Timeline
NVD Liaison
Morley Companies
01.2022 - Current
Incept Agent
Itm Marketing
04.2020 - 07.2021
Sandwich Artist
SUBWAY®Restaurants
05.2007 - 07.2016
Riverview High School