MELINDA WYNN / NMLS#2827311
Just Say Wynn, Inc.
Phenix City,AL
30
years of professional experience
Successful business owner with strong experience in mortgage industry, prepared for this role. Proven ability to assess clients' financial needs, originate loans, and ensure compliance with regulations. Reliable team player who adapts to changing demands, is goal oriented and focused on achieving results. Skilled in effective communication, problem-solving and customer service.
Work History
Vice President / Owner
19 Years 3 Months- Managed hood cleaning service of over 100 commercial kitchens in Alabama and Georgia by adhering to closely monitored calendar and schedule.
- Negotiated contracts to maximize profitability.
- Launched new services based on customer needs.
- Implemented and developed policies and procedures.
- Managed financial operations, to include accounts payable, accounts receivable, payroll and expense tracking.
- Interacted well with customers to build connections, address concerns and nurture trusting relationships.
Mortgage Loan Officer
5 Years 9 Months- Communicated between borrowers and lenders to ensure smooth loan processing.
- Educated clients on mortgage options, processes, and documentation requirements for informed decisions.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
- Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
Law Intern / Loan Closing Officer
3 Years 5 Months- Ensured accuracy of final loan documents prior to client signing, reducing errors significantly.
- Managed final steps of closing process to mitigate risk and errors, achieving over 900 timely and efficient closings in one calendar year.
- Enhanced customer satisfaction by consistently meeting deadlines for loan closings.
- Verified funds for closings by communicating with financial institutions and obtaining necessary verifications promptly.
- Reduced errors in closing documents by diligently reviewing and validating all required information.
- Explained all closing documents to purchasers and sellers in easy-to-understand language.
- Assisted in resolving any post-closing issues swiftly to maintain client satisfaction levels to include making sure all liens had been properly canceled of record.
Education
Bachelor of Arts - History
J.D. - Law
Skills
Mortgage banking and analysis
Loan origination and underwriting
Business development
Critical thinking
Problem-solving
Team leadership
Relationship building
Results-driven
Customer rapport
Issue resolution
Communication
Timeline
Vice President / Owner
Just Say Wynn, Inc.
08.2007 - CurrentRead More
Mortgage Loan Officer
Southtrust Mortgage Corporation
03.2000 - 12.2005Read More
Law Intern / Loan Closing Officer
William H. Arey, Attorney
08.1996 - 01.2000Read More
John Marshall Law School
J.D. from Law
Read More
Columbus State University
Bachelor of Arts from History
Read More