Melisa Llamas
One Source Distributor
OAKLAND,CA
Summary
Detail-oriented Administrative Professional experienced in coordinating office operations and managing documentation. Improved accuracy and workflow efficiency through strong organizational skills and effective communication with customers and vendors. Delivered comprehensive administrative support by optimizing processes and managing schedules.
2
Languages
10
years of professional experience
Work History
Administrative Office Coordinator
6 Years 8 Months- Coordinated daily office operations, maintaining organized records and smooth communication across departments.
- Scheduled meetings, deliveries, and service appointments to support efficient workflow coordination.
- Maintained customer and vendor correspondence, resolving routine inquiries and escalating issues.
- Processed order entry, invoices, and shipping documents with accuracy and timely follow-through.
- Prepared reports, spreadsheets, and documentation using Microsoft Office tools for management review.
Lead Key Holder
3 Years 8 Months- Supervised sales floor activities, supporting associates with customer service and transaction accuracy.
- Opened and closed store, ensuring accurate cash handling and daily operational readiness.
- Enhanced store sales by implementing effective merchandising strategies and engaging customers with product knowledge.
- Collaborated with management on special projects such as store remodels, inventory audits, and employee training initiatives.
- Assisted with inventory counts, replenishment, and shipment processing to maintain stock levels.
- Trained new associates on register procedures, selling standards, and customer engagement.
Education
High School Diploma
- 3.0 GPA
Skills
Office administration
Scheduling appointments
Schedule coordination
Meeting planning
Document management
Microsoft Excel
Order processing
Data analysis
Time management
Attention to detail
Event planning
Phone and email etiquette
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Administrative Office Coordinator
One Source Distributor
03.2020 - Current
Lead Key Holder
Claire's
06.2016 - 02.2020
Oakland High School
High School Diploma