Melisa Peercy
Louisville,KY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
Work History
Sales Coordinator
BluMine Health
06.2022 - Current
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Streamlined sales processes for improved efficiency and customer satisfaction.
- Collaborated with marketing team to develop targeted promotional materials and campaigns.
- Provided exceptional customer service, addressing client inquiries and resolving issues promptly.
- Coordinated product demonstrations and presentations to showcase key features and benefits to potential clients.
- Implemented effective cross-selling strategies, increasing overall sales volume and client retention rates.
- Conducted market research to stay informed of industry trends, competitor activities, and emerging opportunities.
- Organized trade shows, conferences, and networking events to increase brand exposure and generate leads.
- Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
- Cultivated long-lasting relationships with existing clients by providing ongoing support throughout the post-sales process.
Key Account Manager
D&W Silks, Inc
06.1998 - 05.2022
- Expanded key account base by identifying and cultivating new business opportunities.
- Strengthened client relationships through regular communication and effective problemsolving.
- Implemented strategic sales plans to achieve consistent revenue growth across key accounts.
- Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.
- Developed customized proposals for potential clients, demonstrating the value of the company''s products and services.
- Coordinated with internal teams to ensure timely delivery of products and services, meeting client expectations.
- Established strong rapport with clients by consistently exceeding their expectations in quality and service delivery.
- Proactively identified potential issues within accounts, taking corrective action to prevent loss of business or dissatisfaction.
- Delivered exceptional customer service by resolving client concerns quickly and efficiently.
- Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
- Maintained a high level of industry knowledge by attending relevant conferences, seminars, and workshops, contributing to the development of innovative solutions for clients.
- Mentored junior members of the team in key account management best practices, fostering a culture of continuous learning and professional growth within the organization.
- Built and maintained strong client relationships to drive business growth.
- Developed thorough understanding of clients' needs and requirements to prepare customized solutions.
- Developed and delivered presentations to customers to position products and services.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
- Quoted prices, credit terms and other bid specifications.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Contributed to team objectives in fast-paced environment.
- Attended monthly sales meetings and quarterly sales trainings.
- Negotiated prices, terms of sales and service agreements.
Education
University of Louisville
Louisville, KYSkills
- Customer Communication
- Proposal Development
- Sales Reporting
- Coaching skills
- Goals and performance
- Data Entry
- Sales strategy development
- Exceptional leader
- Scheduling
- Report Generation
- Strong enthusiasm
- Performance Tracking
Timeline
Sales Coordinator
BluMine Health
06.2022 - Current
Key Account Manager
D&W Silks, Inc
06.1998 - 05.2022
University of Louisville
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