Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Military Training
References
Timeline
Generic

Roger Ward

Savannah,GA

Summary

Proactive professional accomplished in developing, and motivating employees. Successful at building rapport at all levels and resolving issues smoothly. Results-driven professional leverages people and best practices to create accountable performance. Change agent with history of driving continuous performance improvements. Develops and executes strategies to attract, develop, engage, strong and diverse talent.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Human Resources Manager

United Army
Joint Base Lewis McChord, WA
01.2024 - Current
  • Organized team building activities to foster collaboration among staff members.
  • Reviewed job descriptions regularly to ensure accuracy of duties assigned to each position.
  • Resolved conflicts between different departments or personnel using sound judgment to maintain a harmonious work environment.
  • Organized orientation sessions for new hires and provided them with onboarding information.
  • Assisted in developing succession planning strategies for key positions within the organization.
  • Collaborated with department managers to develop comprehensive training programs that meet the needs of each individual team member.
  • Assisted in the development of performance management systems including goal setting, performance reviews, corrective action plans and disciplinary procedures.
  • Maintained employee records in accordance with company policy and applicable legal requirements.
  • Handled sensitive employee and company information with highest level of confidentiality and discretion.

Property Manager

United States Army
Tacoma, WA
01.2021 - 12.2023
  • Provided guidance and support to junior team members in order to facilitate their professional development.
  • Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
  • Evaluated current staff members' performance levels in order to determine training needs or staffing changes if required.
  • Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
  • Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
  • Managed all maintenance requests from tenants in a timely manner.
  • Exercised direct supervision over property staff.
  • Updated tenant and unit information to keep current in housing database.
  • Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
  • Worked with on-site and remote service providers to support tenants requesting accommodations.
  • Built relationships with service vendors and submitted associated billing statements.
  • Oversaw and monitored preventative maintenance and energy management inspections and programs.
  • Facilitated tenant paperwork processing and verification.
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
  • Handled resident complaints and expedited maintenance requests.
  • Responded to tenant maintenance requests according to agreed conditions for building functionality.

Human Resources Manager

United States Army
Tacoma, WA
03.2017 - 12.2020
  • Managed administrative duties such as tracking attendance records for drills, evaluations and other events.
  • Organized logistics requirements such as transportation, ammunition supply, medical support and communications systems.
  • Supervised the preparation of all platoon documents including reports, evaluations, rosters.
  • Compiled monthly reports on personnel actions such as awards, promotions and disciplinary actions taken within the platoon.
  • Conducted performance counseling of subordinates in the platoon.
  • Planned squad-level operations based on intelligence gathered from higher echelons.
  • Maintained unit discipline by enforcing standards of conduct and military regulations.
  • Inspected equipment prior to use in order to ensure proper functioning condition.
  • Evaluated soldier performance during field exercises in order to identify strengths and weaknesses within the unit.
  • Maintained a high level of morale among troops through positive reinforcement techniques and providing recognition when deserved.

Instructor

United States Army
Fort Leonard Wood, MO
01.2015 - 02.2017
  • Provided guidance on military regulations, customs, and courtesies.
  • Facilitated problem solving discussions between trainees when needed.
  • Developed strategies for teaching individual and group physical fitness exercises.
  • Monitored equipment during simulations and live-fire exercises to detect system malfunctions and operator errors.
  • Prepared, planned for and coordinated execution of support missions to aid deployed forces and individuals.
  • Requisitioned, received and properly stored unit equipment and supplies.
  • Trained and managed new recruits in tactical and combat warfare.
  • Executed emergency response security to eliminate hazards and potential dangers.
  • Directed logistical training procedures to adhere to military regulations.
  • Trained, coached and mentored military units to improve readiness and training.
  • Organized and supervised field exercises and live fire training missions.
  • Coordinated with other drill sergeants to ensure that all necessary tasks were completed according to schedule.
  • Provided feedback on performance evaluations for each recruit upon completion of the course.
  • Monitored morale among troops and implemented appropriate measures to improve it.
  • Addressed any issues or concerns raised by trainees regarding their instruction or environment.

Supervisor of Operations

United States Army
Fort Stewart, GA
08.2012 - 12.2015
  • Directed battlefield maneuvers according to predetermined battle plans or changing conditions on the ground.
  • Led pre-combat checks before deployment into hostile environments.
  • Conducted performance counseling of subordinates in the platoon.
  • Maintained unit discipline by enforcing standards of conduct and military regulations.
  • Inspected equipment prior to use in order to ensure proper functioning condition.
  • Evaluated soldier performance during field exercises in order to identify strengths and weaknesses within the unit.
  • Maintained a high level of morale among troops through positive reinforcement techniques and providing recognition when deserved.
  • Coordinated with other staff officers for necessary supplies, services and support for the platoon's mission readiness.
  • Ensured compliance with orders from higher headquarters.
  • Monitored the progress of individual soldiers in order to ensure that they are meeting their goals and objectives.

Supervisor

United States Army
Fort Drum, NY
09.2007 - 07.2012
  • Recruited, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Tracked progress on projects and provided timely feedback to staff members.
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
  • Evaluated employee performance through periodic reviews and documented results accordingly.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Directed and supervised team of 7 employees in daily operations.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff member

Team Leader

United States Army
Fort Benning, GA
09.2003 - 09.2007
  • Monitored team members' progress, provided feedback and guidance as needed.
  • Implemented strategies for improving efficiency within the workplace environment.
  • Provided training and support to new employees to ensure they understand their job responsibilities.
  • Ensured compliance with company policies, procedures, and safety regulations.
  • Conducted weekly meetings to discuss progress on assigned tasks and identify areas for improvement.
  • Resolved conflicts between team members in a professional manner.
  • Evaluated individual team member's performance and provided constructive criticism when necessary.
  • Organized daily work schedules and delegated tasks to ensure timely completion of projects.
  • Led team by answering questions and solving complex problems daily.
  • Trained employees on daily tasks and coached to improve performance.

Education

Certification -

Advance Leaders Course
Fort Stewart, GA
12-2014

High School Diploma -

Robuck Primary
Barbados
05-1987

Skills

  • Staff Management
  • Leadership Development
  • Training development
  • Employee Relations
  • Performance Assessment
  • Risk Management
  • Policy Enforcement
  • Performance Appraisal
  • Diversity and Inclusion

Accomplishments

  • Service Ribbons
  • Army Commendation Medals
  • Army Achievement Medal
  • Joint Meritorious Unit Award
  • Meritorious Unit Commendation Medal
  • Army Good Conduct Medal
  • National Defense Service Medal
  • Afghanistan Campaign Medal
  • Iraq Campaign Medal
  • Global War on Terrorism Service Medal
  • Korea Defense Service Medal
  • Combat Infantry Badge
  • Expert Infantry Badge

Certification

  • Combat Lifesaver
  • Professional Development Leaders Course

Military Training

  • Stryker Leader Transition Course
  • Mechanized Leaders Course
  • Drill Segregant Instructor

References

References available upon request.

Timeline

Human Resources Manager

United Army
01.2024 - Current

Property Manager

United States Army
01.2021 - 12.2023

Human Resources Manager

United States Army
03.2017 - 12.2020

Instructor

United States Army
01.2015 - 02.2017

Supervisor of Operations

United States Army
08.2012 - 12.2015

Supervisor

United States Army
09.2007 - 07.2012

Team Leader

United States Army
09.2003 - 09.2007

Certification -

Advance Leaders Course

High School Diploma -

Robuck Primary

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Roger Ward